Responsibilities

• Managing day-to-day client relationships and acting as the primary contact across multiple projects.
• Leading the delivery of experiential campaigns, events and activations from brief to execution.
• Collaborating with clients and internal teams to develop creative solutions and campaign ideas.
• Managing project timelines, budgets, suppliers and logistics to ensure successful delivery.
• Preparing cost estimates, managing project finances and protecting profitability.
• Briefing and coordinating creative, production and operational teams.
• Supporting pitches, proposals and new business opportunities.
• Leading, motivating and developing Account Executives, Event Managers and field teams.
• Identifying risks, solving challenges and maintaining exceptional client service throughout project delivery.

Requirements

• Experience managing end-to-end experiential, events or activation projects.
• Strong client management and stakeholder engagement skills.
• The ability to manage multiple projects and priorities simultaneously.
• Excellent commercial awareness, including budgeting and financial management.
• Experience briefing and managing suppliers, production partners and internal teams.
• Strong presentation, communication and problem-solving skills.
• A proactive, organised and solutions-focused approach.
• A passion for experiential marketing, live events and creating outstanding brand experiences.
• Around 5+ years' experience within experiential marketing, events, retail activation or a related agency environment.
• Experience responding to client briefs, pitches and RFPs.
• Confidence leading project teams and mentoring junior colleagues.
• Strong Microsoft Office and digital collaboration skills.

Preferred

• Around 5+ years' experience within experiential marketing, events, retail activation or a related agency environment.
• Experience responding to client briefs, pitches and RFPs.
• Confidence leading project teams and mentoring junior colleagues.
• Strong Microsoft Office and digital collaboration skills.

Benefits

• Holiday Package: 26 days plus bank holidays, increasing by 1 day each year of service up to 31 days plus bank holidays. Option to buy or sell up to 5 days
• Pension Plan: Secure your future with a pension plan
• Life Assurance: Enjoy peace of mind knowing you have 1X life assurance
• Peppy: Confidential access to expert health support across areas like fertility, menopause, pregnancy, and more.
• Health and wellbeing: DIGICARE+ App – Access to second opinions from doctors, counselling sessions, nutritionist advice, and gym discounts all in one place!
• We are proud to foster an inclusive work environment.
• We believe in a workplace that celebrates the unique perspectives and skills of all individuals believing this makes us stronger and more innovative.