Responsibilities

• Lead strategic planning and day-to-day management of the McLaren hospitality portfolio
• Develop and execute attendee experience strategies aligned to brand objectives, sponsorship assets and rights
• Oversee the end-to-end customer journey, including pre-event engagement, onsite experience, and post-event follow-up
• Build strong relationships and partnerships across Sponsorship Marketing, Field Marketing, executive stakeholders, internal brand teams, partner agencies, and external vendors
• Serve as the internal lead and subject matter expert for McLaren hospitality strategy, audience expectations, and industry trends
• Lead cross-functional teams and agency partners to deliver integrated, high-impact hospitality activations and branded experiences
• Drive operational planning and execution across hospitality environments, including branding, buildout, product integration, guest experience, and messaging
• Maximize the value of sponsorship hospitality programming through strategy, concept development, implementation, and measurement/evaluation
• Partner with audience engagement and field marketing teams to support attendee strategy, customer targeting, and registration goals
• Evaluate program performance against business objectives, delivering post-event insights and executive recaps with recommendations for future optimization

Requirements

• 10+ years of agency and/or client-side experience developing and delivering premium, white-glove hospitality and experiential marketing programs
• Experience delivering executive-level customer hosting and hospitality programs within a B2B technology environment strongly preferred
• Strong understanding of Formula 1 hospitality, race operations, audience expectations and premium hospitality environments
• 5+ years of experience managing executive-level stakeholders and high-profile customer engagements
• Proven ability to think strategically and creatively while proactively communicating ideas, recommendations, and solutions
• Comfortable operating in highly visible environments with senior executives, customers, and external partners
• Strong ability to manage multiple projects simultaneously, prioritize effectively, coordinate complex timelines, and perform in fast-paced, high-pressure environments
• Demonstrated problem-solving and decision-making skills, both independently and collaboratively
• Excellent written, verbal, and interpersonal communication skills
• Experience leading cross-functional teams, agencies, vendors, and external partners