eCommerce Promotions Associate Manager (Maternity Cover)
Newcastle upon Tyne, UK (Hybrid)
Posted 4 days ago
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Job Summary
Own planning and delivery of digital initiatives across journeys, translating priorities into practical requirements, and coordinating multi‑team delivery. Analyze funnel performance to identify opportunities and drive experiments that improve engagement and conversions.
- Translate business priorities into digital briefs and delivery plans.
- Analyse funnel performance to identify opportunities for engagement and conversion.
Job Description
Responsibilities
- Supporting the planning and execution of promotional and commercial initiatives across digital customer journeys.
- Translating business priorities into clear digital requirements, briefs and delivery plans.
- Coordinating the delivery of customer experience, optimisation and promotional initiatives across multiple teams.
- Monitoring progress, managing risks and helping stakeholders make effective decisions.
- Analysing funnel performance and customer behaviour to identify opportunities for increased engagement and conversion.
- Supporting testing and experimentation programmes to improve customer outcomes and commercial performance.
- Communicating plans, results, recommendations and insights to a wide range of stakeholders.
- Contributing to workshops, optimisation programmes and working groups that drive continuous improvement.
Requirements
- Experience working within eCommerce, digital optimisation, digital marketing, customer experience or a similar environment.
- Strong understanding of customer journeys, conversion funnels and digital performance metrics.
- Ability to analyse data and translate insights into practical recommendations and actions.
- Experience coordinating projects or initiatives involving multiple stakeholders and teams.
- Excellent communication and stakeholder management skills.
- Comfortable balancing multiple priorities and delivering against agreed timelines.
- A collaborative, curious and customer-focused mindset with a passion for continuous improvement.
Benefits
- Comprehensive health, dental and vision coverage
- Work away scheme for up to 10 weeks a year
- On-going training and professional development
- Paid 5 days yearly to volunteer through our Sage Foundation
- Flexible work patterns and hybrid working
Sage
LUV Infinity Group is an exciting UK based umbrella company for a multitude of brands, ranging from nightclubs, bars to restaurants all over the United KingdomLUV Infinity Group has a firm Impression on the UK Nightlife and hospitality industry with our venues bringing thousands of smiles to customers faces every day since 2009; and we only continue to expand and grow today.We pride ourselves on thinking outside of the box, being innovative within our ideas & providing the best quality product across each and every diverse brand that we have created.Focusing at the heart of our business, our people; we believe a successful business begins with the people who operate it & we continually reinvent the wheel when it comes to what makes us good employers – this is what drives us.
