Responsibilities

• The International eCommerce Trading team fuels global growth by managing and optimising online product sales across 83 international markets. They drive exciting product launches, strategic promotions, and collaborate with leading third-party platforms to maximise sales and brand visibility worldwide.
• As the eCommerce International Regional Manager, you will play a pivotal role in driving international sales and ensuring the success of our international operations. You will be responsible for managing and optimising eCommerce activities in designated international markets, with a focus on increasing sales, enhancing customer satisfaction, and maintaining brand consistency across regions. This role is specifically focusing on our European markets.
• You’ll be doing all this from our Leicestershire Head Office, but we can offer flexible working (1 day working from home per week).
• You will be accountable for trading your countries and will be an expert in product and in country key trends, translating this into the customer journey online to drive sales.
• You will manage great working relationships between eCommerce and the Product teams, keeping the product teams updated with key online developments.
• You will analyse key reports and trade your division across marketing, search & navigation and product pages. Looking at key performance metrics, user behaviour, and customer insights to identify opportunities for growth and improvements in the sales funnel.
• You will provide weekly sales performance and in-week insights to maximise sales potential.
• You will use your knowledge to identify testing ideas and other data-driven approaches to refine and optimise the overall customer journey.
• You will stay informed about emerging technologies and e-commerce trends, providing insights and recommendations for future possible enhancements to the website.
• You will champion your area, requesting developments and improvements to site UX to support growth.
• You will collaborate with key teams across eCommerce, ensuring all stakeholders are on the same page and have the same goals - setting the commercial priority where needed: SEO, Marketing, Data and so on.