CRM Manager

London, UK (Hybrid)

Salary Not AvailableMid Level3+ years expFull time

Posted 2 months ago

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Job Summary

Own and optimize the CRM engine across lifecycle journeys, focusing on retention-driven flows and data-driven improvements for email, SMS, and automated campaigns.

  • Lifecycle Strategy: Own end-to-end CRM journeys and partner with retention leads to lift activation and retention.
  • CRM Execution: Manage the calendar and end-to-end communications across channels; brief creatives and ensure timely delivery.
  • Data & Segmentation: Maintain GDPR-compliant data, build dynamic audiences, and run tests to turn results into action.

Job Description

Responsibilities

  • Lifecycle Strategy: Own end-to-end CRM journeys (welcome, post-purchase, win-back, replenishment) and optimize performance with cross-functional partners.
  • CRM Execution & Calendar: Manage end-to-end calendar across email, SMS, referrals, subscriptions; brief creative; ensure timely delivery.
  • Data & Segmentation: Maintain data accuracy and GDPR compliance; build segments and dynamic audiences; support automated flows; testing and learning.
  • Automated Flows & Customer Journeys: Create, brief, and optimize automated journeys; continuously improve flows based on performance data and user behavior.
Omre logo

Omre

In the Persian language, “omre” translates to “lifespan”. Staying true to our name, we create doctor-formulated supplements designed to support every stage of life, helping you maintain energy, clarity, and long-term health.Our goal is simple: to make the science of healthy aging feel clear, effective, and attainable.

Founded in 2017
London, England, GBR
20 employees (9 in marketing)

Recent Ads

Traffic Signals

Monthly Visitors
78.9K
Monthly Google Ads Budget
$21.6K
Traffic Source Mix
Search
49.1%
Direct
38.5%
Referral
8.7%
Social
2.2%
Paid
1.4%

Headcount Trend

Current headcount: ~20

Marketing Team

Marketing Team Size
8 (40% of company)