Responsibilities

• Own the Klaviyo account day-to-day, including lists, segments, flows, forms, and integrations
• Manage the Shopify and Klaviyo integration, ensuring data passes cleanly between platforms
• Maintain consistent data practices and support adoption across the wider team
• Oversee integrations with third-party marketing and data tools
• Plan, build, and execute email campaigns across promotional, lifecycle, and transactional use cases
• Build and optimise automated flows, including welcome, abandonment, post-purchase, and win-back sequences
• Work with the creative team on templates, copy, and CTAs
• Run A/B tests to improve open rates, click rates, and revenue per send
• Monitor and maintain email deliverability and ensure GDPR compliance
• Conduct regular audits to keep contact data accurate, complete, and deduplicated

Requirements

• Proven experience managing Klaviyo in a D2C or e-commerce environment
• Strong working knowledge of Shopify and how it integrates with email marketing platforms
• Confident building email flows and campaigns
• Analytical mindset with the ability to interpret data and act on it
• Solid understanding of email deliverability, list health, and GDPR requirements
• Organised, self-sufficient, and comfortable working across multiple brands or projects simultaneously

Benefits

• Casual dress
• Free parking
• On-site parking