CRM & Database Marketing Executive at Heritage Automotive | Salisbury, Wiltshire, UK

Heritage Automotive

CRM & Database Marketing Executive

Salisbury, Wiltshire, UK (Hybrid)

Salary Not AvailableMid LevelFull time

Posted 1 month ago

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Job Summary

Own CRM data hygiene and database maintenance while turning customer data into practical reports for multi-channel campaigns.

Data & CRM Operations: maintain data quality, cleansing, and CRM administration.
Analytics & Reporting: prepare customer data and deliver reporting for campaigns and channels.
Campaign Execution: support email, SMS, digital and website initiatives and day-to-day marketing activity.

Job Description

Responsibilities

Manage data quality, cleansing and CRM administration
Prepare customer data and produce reports
Support email, SMS, digital and web campaigns
Assist with website updates, content and social media
Help deliver promotions, events and daily marketing activity
Resolve customer data queries

Requirements

Experience in marketing, CRM or data roles
Strong Excel skills and attention to detail
Well organised, proactive and able to multitask
Confident balancing creative and admin work
Strong communication skills and team player
Full UK driving licence with flexibility to travel

Preferred

CRM, email marketing or CMS experience
Knowledge of social media, digital content or analytics tools
Automotive, motorcycle or retail experience

Benefits

Clear career progression within a growing automotive group
Long service and loyalty awards (5, 10, 15, 20+ years)
Employee Assistance Programme – 24/7 support
Life assurance (3x annual salary)
Cycle to Work scheme
Eyecare vouchers
Employer-contributory pension
22 days annual leave plus bank holidays
Staff discounts
Your birthday off

Heritage Automotive

Established in 1996, Heritage Automotive is a leading automotive group with franchise sites across Dorset, Gloucestershire, Somerset and Wiltshire. We operate five franchise sites representing Audi, Honda, Škoda, and Volkswagen. We pride ourselves on delivering excellent customer service and experiences through our dedicated, experienced, and manufacturer-qualified staff.In addition to our automotive services, we expanded our family in 2019 to include Blade Motorcycles. This division represents five worldwide bike brands from three outlets located in Stratford, Abingdon and Cheltenham.At Heritage Automotive, we strive to create the best environment for our people—our Heritage People. Being part of Heritage People means that, although we're all unique, we are united and moving in the same direction. We are one business. One team.If you are looking for a company that supports, nurtures, and develops its people, and champions the spirit of being a team player, we want to hear from you.At Heritage Automotive, you will make a real difference

Founded in 1996

Salisbury, England, GBR

158 employees (7 in marketing)

www.heritageautomotive.co.uk