CRM & Data Manager

Middlesbrough, UK (On-site)

Salary Not AvailableMid LevelFull time

Posted 1 month ago

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Job Summary

Own the data backbone for CRM and campaigns by tightening HubSpot hygiene, keeping the TAM clean, and delivering campaign-ready data through automation and dashboards.

  • HubSpot data governance and TAM maintenance to keep CRM and campaign data accurate.
  • Workflow automation and lifecycle management to boost operational efficiency and campaign performance.
  • Reporting, dashboards, and insights to inform senior leadership and drive data-driven decisions across marketing and sales.

Job Description

Responsibilities

  • Existing Hubspot Data Management: Oversee data hygiene and structure within HubSpot and connected systems. Implement processes to maintain accurate, reliable, and actionable data.
  • New Data Management: Ensuring the TAM is up to date and accurate in Hubspot, using tools to pull new data
  • Marketing Campaign Data: Ensure data is cleansed and up to scratch, ready for Marketing campaigns. Work within the marketing team to understand project requirements and use a work management system to deliver.
  • Workflow & Automation Management: Build and refine workflows, automation sequences, and lifecycle stages to improve operational efficiency and campaign performance
  • Reporting & Insight Generation: Develop dashboards, reports, and analysis to measure key metrics, track system performance, and inform senior management and stakeholders of actionable insights.
  • Team Support: Manage tickets from across the organisation, to provide support to internal teams to ensure effective CRM adoption and usage, including new starter set up in Hubspot.
  • Hubspot Management: Supporting with Hubspot integrations and licenses across the company. Supporting with tools for Marketing and Sales such as email address verification tools. Working with the Development team and Compliance team to ensure operations are running smoothly.
  • Stay Informed on Industry Trends: Keep up-to-date with CRM innovations, HubSpot updates, data management trends, and compliance requirements to ensure the business stays ahead in the market.

Requirements

  • Experience with Hubspot or similar CRM systems
  • Have knowledge of data platforms such as BuiltWith to pull lists of company data for marketing purposes
  • Highly organised with strong attention to detail
  • Able to work methodically with large datasets while maintaining accuracy
  • Strong administrative and data management skills
  • Experience working with B2B marketing or sales prospect lists

Preferred

    Salesfire logo

    Salesfire

    4.4 Glassdoor

    Salesfire provides retailers with data-led, intelligent customer journey optimisation solutions that guide online shoppers through the buying funnel and retain them within the ecosystem. Leveraging customer insights, Salesfire empowers businesses to boost on-site engagement, personalise user experiences, and drive revenue growth. From first-party data collection to advanced analytics, Salesfire harnesses the power of AI to identify more shoppers, enhance retargeting and transform visitor data into sales.For more information, please visit www.salesfire.co.uk or reach out to one of our team at enquiries@salesfire.co.uk.

    Founded in 2017
    Middlesbrough, England, GBR
    66 employees (17 in marketing)
    86% recommend to a friend
    100% CEO approval

    Traffic Signals

    Monthly Visitors
    76.7K
    Traffic Source Mix
    Search
    21.3%
    Direct
    66.2%
    Referral
    6.8%
    Social
    2.8%
    Paid
    2.5%

    Headcount Trend

    Current headcount: ~66

    Marketing Team

    Marketing Team Size
    11 (17% of company)

    Funding

    Total Funding
    $6.1M
    Last Raise
    $3.5M
    Series Unknown, 2 years ago

    Funding History

    • Nov 2024
      Series Unknown • $3.5M
    • Nov 2022
      Series Unknown • $2.6M