CRM Analyst

London, UK (On-site)

£45K/yr – £52K/yrMid Level2+ years expFull time

Posted 2 weeks ago

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Job Summary

Own CRM analytics and customer insights to drive revenue, turning segmentation and predictive modelling into measurable CRM ROI across global and regional campaigns.

  • CRM analytics ownership: translate customer data into actionable insights for CRM and clienteling that drive revenue.
  • ROI and performance: measure, communicate, and optimize the impact of CRM programmes across Global and Regional campaigns.
  • Analytics dashboards: build and maintain dashboards used across the business to monitor CRM campaign performance and ROI.

Job Description

Responsibilities

    Requirements

    • 2–4 years' experience in CRM Analytics, Customer Insights, Business Intelligence, Marketing Analytics, or a similar analytical role
    • Strong analytical skills and experience of working with large, complex data sets
    • Fully proficient with Excel and PowerPoint
    • Experience with SQL and data visualization tools (e.g. Tableau, Power BI)
    • Degree in a quantitative discipline (e.g. Mathematics, Statistics, Economics, Data Science) or Marketing.

    Preferred

    • Commercial acumen with an affinity for Retail, Fashion or Luxury industry
    • Curious, detail-oriented with strong problem-solving skills
    • Strong data visualisation and storytelling skills, with the ability to translate data into actionable business insights
    • Passion for understanding customer behaviour and delivering customer-centric business solutions
    • Solid organizational skills with an ability to multitask
    • Team player with excellent interpersonal and communication skills
    • Degree in a quantitative discipline (e.g. Mathematics, Statistics, Economics, Data Science) or Marketing.

    Benefits

      Jimmy Choo logo

      Jimmy Choo

      3.6 Glassdoor

      Jimmy Choo is a British fashion house, encompassing a complete luxury accessories brand. Founded in London in 1996, Jimmy Choo has evolved from iconic shoes into handbags, small leather goods, scarves, sunglasses, eyewear, belts, fragrance and men’s shoes.CEO Hannah Colman and Creative Director Sandra Choi share a vision to nurture one of the world’s most treasured luxury brands. Glamorous, timeless, playful, distinct – Jimmy Choo products represent fine Italian craftsmanship and are unsurpassed for their quality and detail.Jimmy Choo is part of the Capri Holdings Limited fashion luxury group. The world-renowned brand has a global store network encompassing more than 150 stores and is present in the most prestigious department and specialty stores worldwide.If you are interested in a job in the UK or the rest of the world, please send your CV to the following address:europerecruitment@jimmychoo.comFor US jobs, please send your CV to:usrecruitment@jimmychoo.com For Asia jobs, please send your CV to:asiarecruitment@jimmychoo.com For Japan jobs, please send your CV to:recruitjapan@jimmychoo.comDiversity and inclusion are embedded in the DNA of Jimmy Choo. We foster an inclusive environment where employees and customers of diverse backgrounds are welcomed, valued and celebrated. We are proud of our commitment to diversity, equality and inclusion, and we will continue to advance these principles wherever we do business. Our doors are open to all.

      Founded in 1996
      London, England, GBR
      2K employees (266 in marketing)
      63% recommend to a friend
      84% CEO approval

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