Responsibilities

• Owning member onboarding, engagement and re-activation - helping people get the most out of the Boardwave platform and programme
• Running member growth campaigns across Europe - attracting the right scaling leaders, not just volume
• Bringing our partner ecosystem to life for members - surfacing the right offers, insights and introductions at the right time
• Building the Boardwave brand with consistency and heart - across channels, events and communications
• Being a visible, trusted face of Boardwave - someone members and partners recognise and want to engage with
• Member onboarding & engagement
• Own the member application review and onboarding process, making sure every new member feels properly welcomed and set up for success
• Run and manage our member WhatsApp groups and community communications, keeping them active, relevant and well-moderated
• Oversee our monthly member and partner newsletters - working with a copywriter to make sure they’re well-crafted, well-timed and genuinely worth reading
• Lead our Member Committee - organising meetings, capturing feedback, and making sure member voice shapes what we build

Requirements

• 3–5 years’ experience in a marketing, community , or communications role - ideally with hands-on experience across both campaigns and community management
• Experience owning campaigns and channels end-to-end, not just executing briefs
• Strong creative instincts, with the judgement to know what fits the brand
• Comfortable working with data, systems and tools, and using insight to make decisions
• Confident working with senior stakeholders, founders and partners
• Organised, pragmatic and able to manage multiple priorities without losing focus
• Hands-on experience of AI and how it can improve productivity , but more importantly accelerate our mission
• Motivated by purpose and community , not just growth metrics
• Experience in or around a community, scale-up, investor or agency environment - you understand how ecosystems work and what makes them valuable (would be a nice-to-have)

Preferred

• Experience in or around a community, scale-up, investor or agency environment - you understand how ecosystems work and what makes them valuable (would be a nice-to-have)

Benefits

• Hybrid working - we try to meet in our central London WeWork office every Wednesday and many of the team go into the dedicated office during the week.
• Competitive salary
• 25 days’ holiday + Bank Holidays
• Birthday day off
• Private medical insurance
• Personal development budget
• Home office allowance
• A mentor from within the network
• A collaborative, high-trust culture with significant growth potential