Responsibilities

• Build and maintain relationships with local organisations, community groups, veterans, carers and supporters.
• Develop and manage a CRM database of supporters, contacts and stakeholders.
• Represent Broughton House at community events, meetings and engagement activities.
• Support outreach activities to increase awareness of Broughton House's services and programmes.
• Engage with online and community audiences to strengthen awareness and supporter engagement.
• Work alongside the Marketing & Partnerships Executive to support campaigns, events and community initiatives.
• Capture feedback and community insights to inform future engagement and fundraising activity.
• Support the delivery and promotion of community fundraising events and initiatives.
• Help develop relationships that encourage long-term supporter engagement and future fundraising opportunities.

Requirements

• Knowledge of, or connection to, the Armed Forces community
• Experience in community engagement, supporter engagement, fundraising support, communications or outreach
• Excellent interpersonal and relationship-building skills
• Strong written and verbal communication skills
• Organised, proactive and able to work independently
• Confident representing the charity within the local community
• Confident using social media platforms such as LinkedIn and X
• Commitment to the values and mission of Broughton House Veteran Care Village
• Willingness to work occasional evenings or weekends to support events
• Ability to travel across Greater Manchester and the North West when required

Preferred

• Experience within the charity, public or voluntary sector
• Experience supporting fundraising or community events
• Experience using CRM systems and Microsoft Office applications

Benefits

• Annual leave: 25 days plus statutory bank holidays
• Paid DBS
• Training opportunities
• Pension scheme
• Heavily subsidised meals
• Free uniform
• Staff recognition program
• Company pension
• Discounted or free food