Responsibilities

• Communications Planning: Support the development and delivery of communication plans for community programmes, events and organisational activities.
• Content Writing: Prepare clear and engaging website copy, newsletters, announcements, articles, emails and promotional materials.
• Social Media: Create, schedule and monitor approved content across the organisation’s social-media channels.
• Website Updates: Maintain accurate programme, event and organisational information on the company website.
• Community Announcements: Prepare timely notices regarding events, activities, registration details and service updates.
• Email Communications: Coordinate mailing lists, campaign content, test messages and scheduled email communications.
• Event Promotion: Produce and distribute promotional content for workshops, meetings, outreach activities and community events.
• Media Enquiries: Receive routine media requests, gather relevant information and refer sensitive matters to authorised representatives.
• Stakeholder Communication: Maintain professional communication with community partners, suppliers, volunteers and programme participants.
• Brand Consistency: Ensure that communications follow approved visual, language and accessibility guidelines.

Requirements

• At least 2 years of experience in communications, marketing, public relations, content creation or community engagement.
• Strong written and spoken English.
• Excellent proofreading, editing and content-writing skills.
• Ability to adapt messages for different audiences and communication channels.
• Experience managing social-media or website content.
• Strong organisation and deadline-management skills.
• Ability to coordinate several campaigns and communication requests simultaneously.
• Professional communication skills when working with community partners and members of the public.
• Confidence using email-marketing, website and office-productivity systems.
• Strong attention to detail and commitment to accuracy.

Preferred

• Qualification in Communications, Public Relations, Marketing, Journalism, Media or a related subject.
• Previous experience in a community, charity, membership, faith-based or public-service organisation.
• Familiarity with content-management and email-marketing platforms.
• Basic knowledge of graphic-design or image-editing tools.
• Experience promoting events, programmes or public-information campaigns.
• Familiarity with website analytics and social-media reporting.
• Understanding of accessible and inclusive communication practices.
• Experience coordinating photographers, designers, printers or other creative suppliers.

Benefits

• Bereavement leave
• Enhanced maternity leave
• Enhanced paternity leave
• Life insurance
• Paid volunteer time
• Sick pay