Communications Manager - Rolling Stock Programmes - 2 Year FTC

Leeds, UK (On-site)

Salary Not AvailableSenior LevelFull time

Posted 7 weeks ago

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Job Summary

Own the external and internal communications for a high visibility rolling stock programme, with tight stakeholder engagement and risk management across government, industry partners and communities.

  • Stakeholder Engagement: Shape messages for directors, partners, and communities across the New Trains Programme.
  • Reputation & Risk: Identify and advise on sensitive issues to protect programme and organisational standing.
  • Engagement & Launch Readouts: Drive insight-led engagement and coordinate major announcements and media opportunities as trains enter service.

Job Description

Responsibilities
  • Leading communications for Northern's New Trains Programme and other related projects.
  • Developing integrated communications plans covering internal communications, media relations, customer communications, stakeholder engagement, events and campaigns.
  • Acting as a trusted adviser to directors and senior leaders, providing strategic communications counsel and reputation management support.
  • Building strong relationships with programme teams, industry partners and government stakeholders.
  • Ensuring colleagues, customers and communities understand how investment programmes will benefit the railway and the regions we serve.
  • Identifying and managing reputational risks, providing expert advice on sensitive and complex issues.
  • Delivering engagement activity that gathers insight and ensures the right people are involved at the right time.
  • Supporting major announcements, launches, events and media opportunities as new trains enter service.
Requirements
  • Significant experience in communications, public relations or stakeholder engagement.
  • Experience supporting major projects, programmes or organisational transformation.
  • Strong media, internal communications and stakeholder management skills.
  • The ability to influence, challenge and advise senior leaders with confidence and credibility.
  • Experience managing communications within politically sensitive or highly regulated environments.
  • Excellent judgement and the ability to navigate complex reputational issues.
  • Resilience, adaptability and the ability to deliver at pace.
  • Strong planning, campaign development and evaluation skills.
  • Degree-level qualification or equivalent professional experience.
  • Commitment to continuous professional development.
  • Membership of a professional body such as CIPR or PRCA would be advantageous.
Benefits
  • Free Travel: Unlimited free travel for you, your partner, and your dependents on Northern services. Plus up to 75% discount on other networks in the UK and Europe.
  • Generous Pension Scheme: We top up your contributions by 1.5 times.
  • Enhanced Family Benefits: We offer 9 months of full pay for maternity leave and 2 weeks for paternity leave.
  • Cycle to Work Scheme: Save up to 42% on a bike and spread the cost.
  • Exclusive Discounts: From shopping to wellbeing, Northern Perks has you covered.
  • Employee Assistance Programme: 24/7 support for family, lifestyle, and more.
  • Training and Career Development: We offer tailored training to our colleagues and opportunities to gain recognised qualifications. Plus enhanced career pathways no matter what part of the business you’re in.
  • Recognition: We know how important it is to show how much we appreciate our people. That’s why we have our Northern Lights and Northern Sparks Awards, recognising and celebrating brilliance every day.

Northern

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Here at Northern, we connect tens of thousands of people in the North of England to work, leisure, education and more every day.Northern Trains Limited (as we're more formally known) is publicly owned, and our parent company is DfTO. We've got headquarters in York, Manchester and Leeds but our network spans over 500 stations and we provide more than 2,500 services each day.Right now, we’re building a new kind of workplace. One where people feel included, where they thrive, and where everyone contributes to a culture that embraces diversity. We’re looking for talented people from all backgrounds to help us create a service for our customers that we can all be proud of.It means that whoever you are, as part of our team, you’ll get to enjoy a career that could really take you places. And with over 7,000 people here at Northern in hundreds of different roles, the number of career paths and development opportunities that are open to you is endless.Are you ready to find your platform?

Founded in 2020
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2K employees (305 in marketing)
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