Communications Manager

Teddington, Richmond upon Thames, UK (Hybrid)

Salary Not AvailableSenior LevelContract

Posted 2 months ago

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Job Summary

Own and shape Corporate Communications for a national lab, driving a multi-channel content program and a clear brand story while leading a team to raise external profile among scientists, policymakers, and industry partners.

  • Brand governance: set tone, guide external materials, and report on brand awareness and perception.
  • Content leadership: develop thought leadership and cross-audience storytelling that showcases NPL’s impact.
  • Team & process leadership: manage deliverables, optimize content workflows, and coordinate across PR, social, and web writing.

Job Description

Responsibilities

  • To act as the Corporate Communications deputy. Supporting the Corporate Communications Leader to maintain the reputation and profile of NPL externally.
  • To raise the profile of NPL to external stakeholders, including but not limited to: NMIs, peers, collaborators, students, industry, policymakers and influencers through external content and communications, enhancing NPL’s brand.
  • To lead a team responsible for promoting the impact of NPL, raising our profile and ensuring we always put at the forefront of our communications who we are and what we do, and why you need to know.
  • Develop a planned content and communications strategy, including thought leadership, to present NPL externally in a thoughtful, clear and engaging way.
  • To be a brand guardian and representative internally, becoming the go to person for brand related questions, as well as monitoring and reporting on brand awareness and to show how our brand perception is increasing/decreasing.
  • Copy edit content efficiently, to deadline and to a high standard.
  • Write engaging content for different audiences, including scientists, different industries and the general public. You know what a good brief and content marketing looks like.
  • Be confident working with subject matter experts and senior stakeholders to obtain the information you need for different content types, through a combination of speaking to them and researching the topic.
  • Ensure our brand, tone of voice and style guide are understood by our employees, and they know how to use it externally. Lead on ensuring material is in line with existing guidance.
  • Work towards a content strategy that raises our profile and showcases our science and services, looking at where and how we engage different audiences using great multi-channel content.
  • Be the go-to person for what ‘good’ looks like and how it can be used to position us against our objectives, working with the wider marketing and communications team to get strong content out externally.
  • Lead a high performing team of content and communications specialists, setting objectives and managing performance, as well as providing steer and direction on deliverables.
  • Providing insight and experience to the wider team across different communications outputs including social media, PR and writing for the web, bringing skills and understanding of audience insight and SEO to make our content stand out from our peers.
  • Manage and optimise processes to streamline the delivery of content across channels to different audiences.
  • Oversee the communications content calendar and delivery of content against campaign deadlines.
  • Manage reporting of content and digital performance across external channels, iterating the strategy to grow audience and increase leads.
  • Responsible for taking reasonable duty of care for Health & Safety of themselves and of other persons who may be affected by their acts or omissions at work and always follow direct instructions given with regards to Health & Safety.
National Physical Laboratory (NPL) logo

National Physical Laboratory (NPL)

NPL is the UK’s National Metrology Institute, providing the measurement capability that underpins the UK's prosperity and quality of life.From new antibiotics to tackle resistance and more effective cancer treatments, to secure quantum communications and superfast 5G, technological advances must be built on a foundation of reliable measurement to succeed. Building on over a century’s worth of expertise, our science, engineering and technology provides this foundation. We save lives, protect the environment and enable citizens to feel safe and secure, as well as support international trade and commercial innovation.As a national laboratory, our advice is always impartial and independent, meaning consumers, investors, policymakers and entrepreneurs can always rely on the work we do.Measure Up: Stay informed about all things NPL

Teddington, England, GBR
1.8K employees (32 in marketing)

Traffic Signals

Monthly Visitors
200.6K
Traffic Source Mix
Search
53.9%
Direct
33.2%
Referral
9%
Social
2.8%
Paid
1%

Headcount Trend

Current headcount: ~1.8K

Marketing Team

Marketing Team Size
32 (2% of company)

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