Responsibilities

• Own client communications campaigns from end to end, from planning through to execution and reporting
• Develop communications strategies that help drive client registration rates, benefits uptake and engagement with the platform
• Create clear, engaging and on-brand content for emails, campaigns, launch comms, promotional assets, newsletters and client-facing materials
• Design campaign assets using tools such as Canva, Mailchimp and other relevant creative AI platforms
• Join client calls to understand business goals, recommend communications approaches and advise on what is likely to improve performance
• Work closely with the commercial team to support client success, retention and growth through strong engagement communications
• Partner with the brand team to ensure all communications are aligned to Each Person’s tone, identity and wider messaging
• Analyse campaign performance and client uptake data, using insights to refine communications and improve results
• Take ownership of communications calendars and delivery timelines across multiple clients
• Help translate benefit propositions, reward initiatives and platform features into compelling, easy-to-understand campaigns for different audiences

Requirements

• Experience in communications, client marketing, campaign delivery, engagement or a similar role
• Excellent design and editing skills, with the ability to adapt tone for different audiences
• Confidence owning communications activity from strategy through to execution
• Strong creative instincts and the ability to create polished campaign assets independently
• Experience using tools such as Canva, Mailchimp and AI
• Commercial awareness and an understanding of how communications can influence engagement, adoption and client outcomes
• Confidence in speaking with clients and making recommendations in meetings or calls
• Strong organisational skills and the ability to manage multiple campaigns at once
• A proactive, hands-on approach and a willingness to take ownership
• An interest in employee engagement, benefits, reward and recognition, or workplace culture

Nice to have

• Experience working in SaaS, B2B marketing, employee benefits, HR tech or a client engagement environment
• Experience reporting on campaign performance, registration numbers or uptake metrics
• Familiarity with audience segmentation and campaign optimisation
• Experience collaborating closely with commercial, client success or brand teams

Benefits

• A hybrid role based in Wokingham, with 3 days per week on-site
• The opportunity to own and shape a key area of client engagement
• A collaborative team environment
• A fast-paced, growing business with room to develop and progress
• Competitive salary and benefits (35-40k per annum)