Responsibilities

• Press office support
• - Support the day-to-day running of the press office, including managing enquiries, coordinating responses, monitoring media coverage and supporting reactive and proactive communications activity.
• - Support the development and delivery of proactive communications campaigns and media announcements that advance strategic objectives.
• Monitoring and evaluation
• - Produce communications impact reports, bringing together data and insight from across channels to demonstrate performance, identify trends and inform future activity.
• - Provide ongoing communications data, evaluation and audience insights to support planning and decision-making. Contribute to communications evaluation, lessons learned reviews, and continuous improvement activity.
• - Support the team's use of data, insight and emerging technologies, including AI-enabled approaches that improve communications delivery.
• Project management
• - Own and maintain the team's forward planner, ensuring communications activity is coordinated, resourced, and project managed.
• - Track engagement with key stakeholders to support delivery of communications objectives.

Requirements

• Strong organisational and planning skills, with experience managing schedules, planners and competing priorities.
• Experience working in communications, media relations, press office or digital communications environment.
• Excellent written communication skills with the ability to draft clear, concise, and audience-focused content.
• Experience gathering and presenting data and insights, and wider communications monitoring support.
• Strong understanding of different communications channels and how content can be tailored for different audiences.

Preferred

• Trained in PRINCE2 project management methodology
• Experience evaluating campaigns and communications activity against performance measures.
• Experience building positive relationships with a wide range of stakeholders.
• Knowledge of audience insight, audience segmentation or persona development.
• Experience using analytics and reporting tools to inform communications planning.
• Experience identifying opportunities to use AI to improve communications delivery