Responsibilities

• Being an integral part of the visitor centre team, as a Brand Home Guide, you’ll be required to deliver high standards of customer service and an outstanding and memorable visitor experience.
• Our tours are the opportunity for the public to learn who we are and what we do, you’ll be guiding them around our beautiful distillery representing the brand and Diageo using the full training provided.
• You will assist with ticket sales and promoting our brand throughout the full experience, from warmly greeting our guests to providing advice and information on the offerings of our outstanding visitor experience.
• There will be shop duties and upselling products will be required alongside the merchandising of our other products in the retail area.
• You'll help with the planning and implementation of special events throughout the year.

Requirements

• We’re looking for people with character: driven, resilient and open-minded.  Are you passionate about customer service and a team player? We certainly hope so!
• Ideally you will have insight into the drinks industry or worked within a hospitality environment.
• Flexibility is key to our success. Talk to us about what flexibility means to you, so that you’re supported to manage your wellbeing and balance your priorities from day one.

Benefits

• annual bonus, product allowance, 34 days of holiday, private pension scheme, sharepurchase, and many more