Responsibilities

• Ad Operations : Manage the trafficking, creative asset upload, and troubleshooting of digital ads across platforms and ad servers.
• Campaign Management: Set up, monitor, and optimise digital advertising campaigns across multiple platforms, including but not limited to Google Ads, LinkedIn, and display networks.
• Seamless Campaign Delivery: Work closely with the Customer Success, Marketing, Content, Sales teams and clients directly to flawlessly execute client campaigns, ensuring they’re delivered on time, within budget, and at a level of quality that keeps clients coming back for more.
• Campaign Optimisation : Continuously analyse campaign performance and implement optimisation strategies to improve efficiency, ROI, and KPIs.
• Reporting & Analysis : In collaboration with our data team, input into the preparation and delivery of regular performance reports, insights, and recommendations for improvement to internal teams and clients.
• Stakeholder Communication : Collaborate with internal teams (marketing, creative, and analytics) to ensure all campaigns align with client expectations and objectives.
• Budget Management : Assist in managing advertising budgets and ensuring cost-effective delivery of campaigns.
• Technical Support : Address and resolve any technical issues related to ad serving, tagging, or tracking, liaising with appropriate internal teams.
• Stay Updated on Industry Trends : Continuously keep up-to-date with the latest trends, technologies, and best practices in digital advertising.
• Strategic Forecasting & Reporting: Provide precise reporting, forecasting, and pacing to help the business hit its financial targets, working hand-in-hand with the Head of Campaigns to ensure success.

Requirements

• Knowledge in digital media, with a deep understanding of its nuances and best practices
• Demonstrates excellent planning and organisation skills execution of projects from start to finish
• Outstanding communication and interpersonal skills, able to confidently engage in high-level conversations with customers, addressing their needs and obtain information / relevant advertising assets
• Ability to cultivate and strengthen client and internal team relationships, ensuring mutual success and long-term collaboration
• Sharp understanding of customer objectives and outcomes, with the ability to prioritize efforts and resources to exceed client expectations
• A dynamic, hands-on approach, consistently driving success, improvement, and new opportunities for growth
• Strong ability to manage, track, and analyse data with accuracy, ensuring all information is current and actionable
• A proactive mindset that identifies and capitalises on new opportunities, always thinking one step ahead

Benefits

• 25 days’ holiday plus bank holidays
• End of year wellbeing shutdown (closed for the last week of the year)
• Employees on a permanent or fixed-term contract are gifted an extra day of leave that can be used for a celebration of your choosing, e.g. birthday, Eid, Diwali, etc.
• Summer Hours in August (3pm finish on Fridays)
• Helping Our World (HOW) Days – one paid day per quarter to carry out charity work
• Pension Scheme
• Private Medical Insurance
• Health Cash Plan
• Wellbeing Library (MYNDUP)
• Mentoring Programme