Responsibilities

• Own a book of clients as their primary point of contact. Your retention numbers are a direct reflection of the relationships you build.
• Run structured strategy and coaching calls on a consistent cadence. Back-to-back capacity isn't a problem — it's a system you manage deliberately.
• Analyze Meta + Google campaign data and translate it into clear, confident direction. Clients leave every call knowing exactly what's happening and why.
• Build 6–12 month growth strategies for each client, not just week-to-week recommendations.
• Spot retention risks early and resolve them before they become cancellations.
• Keep detailed, up-to-date account logs after every interaction. Context never falls through the cracks.
• Introduce clients to additional services when it genuinely improves their outcomes.
• Collaborate daily with media buyers, creative strategists, and designers to keep campaigns aligned with client goals.