Account Manager at Entourage | London, UK

Entourage

Account Manager

London, UK (On-site)

Salary Not AvailableMid Level3+ years expFull time

Posted 1 month ago

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Job Summary

Own end-to-end client management and event-driven campaigns for B2B tech accounts, balancing relationship stewardship with measurable delivery.

Manage key client relationships, run regular reviews, and uncover growth opportunities while flagging risks early.
Lead event planning and execution from objectives to on-site delivery, speaker sourcing, and landing-page creative aligned to KPIs.
Coordinate cross-functional teams, strict budgets, and timely reporting to keep campaigns on scope and drive results.

Job Description

Responsibilities

Develop and maintain strong, long-term relationships with clients, acting as the day-to-day point of contact.
Lead regular client meetings and calls to review timelines, progress, performance, gather feedback, and identify opportunities for further campaign opportunities.
Address client needs and concerns promptly, ensuring satisfaction and fostering trust proactively identifying risks and implementing solutions in collaboration with internal teams.
Understand client businesses, industries, and objectives to provide input into campaigns and guidance.
Prepare and present regular reports on account status, campaign performance, and key metrics to clients and internal stakeholders.
Work closely with the Client Lead and Strategy Director to develop tailored marketing and business development strategies, and deliverables for your client accounts.
Oversee the execution of marketing and business development activities and campaigns, ensuring alignment with client goals and measurable results.
Monitor industry trends and competitor activities to provide clients with innovative solutions.
Oversee the preparation of presentations, decks and reports for meetings with clients.
Coordinate teams internally working on your accounts, fostering a collaborative and high-performance work environment.

Requirements

~3 years of experience in account management within a B2B marketing agency.
Proven track record of managing campaigns and client relationships.
Experience managing budgets and tracking financial performance across client accounts.

Preferred

Experience working with monday.com project management tool.
Experience working within a CRM system.
Experience with event execution.
Experience: Proven experience as an Account Manager or in a similar role within a B2B marketing agency.
Communication Skills: Excellent verbal and written communication skills, with the ability to present complex information clearly and persuasively.
Relationship Building: Strong interpersonal skills with the ability to build and maintain relationships with clients and internal teams.
Analytical Skills: Ability to analyse data and metrics to inform decision-making and demonstrate campaign effectiveness.
Organisational Skills: Strong organisational and time-management skills, with the ability to manage multiple projects and deadlines simultaneously.
Problem-Solving: Proactive and solution-oriented, with the ability to address and resolve client issues effectively.
Technical Proficiency: Familiarity with marketing automation tools, CRM software, and other relevant technologies.

Benefits

Entourage

In a world where everyone’s shouting the same thing, whisper something truly distinctive in all the right ears.We specialise in starting and nurturing relationships between ambitious agencies and B2B businesses and their dream customers or clients.How? With distinctive, carefully curated engagement campaigns, that take fresh new angles, turn the right heads and push all the right buttons.Content | Events | Lead Generation | Partner Marketing | Data & CRM

Founded in 2012

London, England, GBR

400 employees (56 in marketing)

www.entouragebd.com