Account Executive/Community Manager (UK & Germany)
London, UK (On-site)
Posted 6 days ago
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Job Description
Responsibilities
- Support the recruitment, onboarding and management of brand ambassadors for client campaigns across the UK and Germany.
- Build and grow Raptor's German student ambassador network through proactive campus recruitment and relationship building.
- Coordinate brand ambassador schedules, ensuring campaigns are staffed with the right talent.
- Manage brand ambassador social content, reviewing and approving submissions to ensure alignment with campaign objectives.
- Develop strong working relationships with clients, understanding their community requirements and campaign objectives.
- Act as the primary point of contact for brand ambassadors, providing ongoing support and clear communication.
- Create staffing profiles and talent presentations for client approval.
- Arrange meetings and liaise with clients to understand campaign staffing needs.
- Monitor live campaigns to ensure seamless execution and resolve staffing issues quickly.
- Support quality control of ambassador performance across both digital and live activations.
Requirements
- Fluent in both German and English (spoken and written) is essential.
- A genuine understanding of French student life, university culture and the higher education landscape in France.
- Strong organisational skills with the ability to manage multiple tasks and priorities.
- Excellent communication and interpersonal skills, with confidence speaking to clients, ambassadors and colleagues.
- Comfortable using digital tools such as Google Workspace or Microsoft Office, with a willingness to learn new platforms.
- An interest in youth culture, social media, experiential marketing and brand experiences.
- A proactive attitude, willingness to learn and the ability to work independently as well as part of a team.
- Based in London (or able to commute), with the flexibility to travel regularly throughout the UK and Germany.
Preferred
- Experience in recruitment, staffing, events, hospitality, campus marketing, student ambassador programmes or customer-facing roles is beneficial but not essential.
- An interest in technology, innovation and emerging consumer trends would be an advantage.
Raptor
We are Raptor, the global youth marketing agency.A creative collective that bridges the gap between the next generation and the brands they love. We provide unparalleled access to youth and student communities that represent the heart of culture, delivering marketing campaigns that truly resonate and achieve results. - The pioneers of the global student ambassador programme.- Specialists in on campus activation.- Award winning in-house content creation studio-Thousands of students live on our bespoke reporting and management platformOur mission is to put young voices at the forefront of advertising. Why? Because they think differently. The world is constantly evolving, and we collaborate with the next generation to identify, ideate and execute what’s next, delivering unparalleled creative campaigns that truly resonate.Our campaigns are created for youth, with youth - ensuring that we work collaboratively with the audience as a sounding board for everything we do. We’re a team ingrained in youth culture and representative of the audience. Our personal interests, passions and pain points are reflected in the campaigns we create. We aren’t just talking to the next generation, we are the next generation, paving the way for a new approach to advertising.Every campaign we do aims to make a difference, and give back to the next generation. Through bridging the gap between youth and the brands they love, we create an ecosystem that encourages both to feel inspired, make change and achieve results.
