Own data-driven marketing analytics to shape planning, performance insights, and investment decisions across channels and campaigns, turning complex datasets into clear, executive-ready guidance for growth, lifecycle targeting, and pipeline impact.

Growth Analytics: design dashboards and attribution to reveal channel contributions and ROI, guiding strategic priorities.
Insights to action: translate analyses into recommended improvements for strategy, campaigns, and lifecycle marketing.

Job Description

Responsibilities

Partner with the Strategic Marketing Team on initiatives during the planning stage to support goal setting, validate assumptions, and define success metrics.
Analyze marketing performance across paid, owned, and earned channels (e.g., search, social media, email, display, servicing, and content) to identify trends, anomalies, and opportunities ahead of stakeholder requests.
Strategically recommend improvements based on data, providing clear, actionable guidance to strategic marketing leadership and campaign teams.
Evaluate ROI across marketing campaigns, channels, and strategies to identify the highest-returning initiatives and recommend where to concentrate investment to maximize impact.
Ensure data accuracy and integrity from project initiation through after-action reporting, catching issues early and documenting data lineage across marketing datasets.
Design, develop, and maintain self-service marketing dashboards in Sigma, Tableau, or Power BI, ensuring data is accurate, refreshed, and accessible to non-technical stakeholders.
Deliver weekly and monthly performance reports to strategic marketing leadership with clear narrative, KPI scorecards, and recommended actions, leveraging AI tools to accelerate report drafting and executive summaries.
Build and maintain attribution models including last touch, linear, and data driven approaches to evaluate the true contribution of each marketing channel to pipeline and revenue.
Develop customer segmentation and cohort analyses to guide targeting, personalization, and lifecycle marketing strategies.
Partner with vendors and data engineers to define requirements for marketing data pipelines, resolve data quality issues at the source, and document data lineage.

Requirements

Bachelor's degree or an equivalent combination of experience and certifications in marketing analytics, business intelligence, data analytics, or a related field.
4+ years of experience in marketing analytics, business intelligence, data analyst, or marketing intelligence roles.
Experience translating analysis into strategic recommendations that have influenced business decisions.
Experience using analytics and AI tools (e.g., Claude, Microsoft Copilot, or similar tools) to draft reports, write and debug code, summarize findings, and build lightweight automations.
Knowledge of Python or R for data manipulation and exploratory analysis.
Knowledge of data privacy regulations including GDPR and CCPA, and best practices for data quality and lineage documentation.
Familiarity with digital marketing platforms such as Google Analytics 4, Google Ads, Meta Ads Manager, and CRM systems.
Understanding of statistical concepts including hypothesis testing, statistical significance, and regression basics.
Advanced proficiency with at least one business intelligence platform, such as Sigma, Tableau, or Power BI.
Proficiency working in cloud data warehouses such as Snowflake, including writing strong SQL for data exploration and reporting.

Preferred

familiarity with attribution modeling, marketing mix modeling, or incrementality testing, preferred.
Understanding of customer data platforms and how event data flows between systems, preferred.

Benefits

CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K.
We also offer company-provided short-term disability, an employee assistance program, and a wellness program.

CrossCountry Mortgage, LLC

3.4 Glassdoor

Back in 2003, our founder and CEO, Ron Leonhardt, started CrossCountry Mortgage with one goal: become a nationwide mortgage lender that helps people with clear and fast home loans. Fast forward to years later and we’ve done just that — and became America’s #1 Retail Mortgage Lender. Because here, we do much more than lend — we lead. Community is everything Our vision is to become the most referred mortgage lender in every community we serve — and make a difference in the neighborhoods where you work and live. More than a team With such lofty ambitions, we know the importance of the individuals who call CCM home. When you work with us, you’re joining more than 7,000 doers, innovators and mortgage makers. We’re dedicated to getting it done We tirelessly advocate for our clients and communities. By making every mortgage feel like a win, we can help our clients truly feel at home. Be the difference maker We’re proud of our philanthropic efforts and partnerships, and you’ll see them at the forefront of our work. Programs like CCM Cares show our dedication to making a difference by directly impacting the people and places in our communities. Connected by culture, proven by performance We’re endlessly motivated, not only by our mission, but by the people around us and values we share. From branch-sponsored community events to our annual Sales Rally, we like celebrating wins of all sizes. NMLS3029 Equal Housing Opportunity

Founded in 2003

Cleveland, Ohio, USA

6K employees (246 in marketing)

CrossCountryMortgage.com

49% recommend to a friend

66% CEO approval

Traffic Signals

Monthly Visitors

1.2M

Monthly Google Ads Budget

$31.6K

Traffic Source Mix

19.3%

Direct

75.9%

Referral

3.7%

Social

0.2%

Paid

0.7%

Headcount Trend

Current headcount: ~6K

Marketing Team

Marketing Team Size

231 (4% of company)

Median Career Experience

13 years

Median Tenure

4.3 years

People

Funding

Total Funding

$1.9B

Last Raise

$600M

Debt Financing, 4 months ago

Funding History

Nov 2025
Debt Financing • $600M
Sep 2025
Debt Financing • $900M
Nov 2021
Debt Financing • $400M

Recent News

CrossCountry challenges court order in Gallo mortgage fraud case

Dec 9, 2025 • HousingWire

CrossCountry Mortgage issues $600M in debt to repay MSR line

Nov 19, 2025 • HousingWire

CCM Announces Pricing of Upsized Offering of $600 Million of 6.750% Senior Notes Due 2032

Nov 18, 2025 • PR Newswire

Responsibilities

Partner with the Strategic Marketing Team on initiatives during the planning stage to support goal setting, validate assumptions, and define success metrics.
Analyze marketing performance across paid, owned, and earned channels (e.g., search, social media, email, display, servicing, and content) to identify trends, anomalies, and opportunities ahead of stakeholder requests.
Strategically recommend improvements based on data, providing clear, actionable guidance to strategic marketing leadership and campaign teams.
Evaluate ROI across marketing campaigns, channels, and strategies to identify the highest-returning initiatives and recommend where to concentrate investment to maximize impact.
Ensure data accuracy and integrity from project initiation through after-action reporting, catching issues early and documenting data lineage across marketing datasets.
Design, develop, and maintain self-service marketing dashboards in Sigma, Tableau, or Power BI, ensuring data is accurate, refreshed, and accessible to non-technical stakeholders.
Deliver weekly and monthly performance reports to strategic marketing leadership with clear narrative, KPI scorecards, and recommended actions, leveraging AI tools to accelerate report drafting and executive summaries.
Build and maintain attribution models including last touch, linear, and data driven approaches to evaluate the true contribution of each marketing channel to pipeline and revenue.
Develop customer segmentation and cohort analyses to guide targeting, personalization, and lifecycle marketing strategies.
Partner with vendors and data engineers to define requirements for marketing data pipelines, resolve data quality issues at the source, and document data lineage.

Requirements

Bachelor's degree or an equivalent combination of experience and certifications in marketing analytics, business intelligence, data analytics, or a related field.
4+ years of experience in marketing analytics, business intelligence, data analyst, or marketing intelligence roles.
Experience translating analysis into strategic recommendations that have influenced business decisions.
Experience using analytics and AI tools (e.g., Claude, Microsoft Copilot, or similar tools) to draft reports, write and debug code, summarize findings, and build lightweight automations.
Knowledge of Python or R for data manipulation and exploratory analysis.
Knowledge of data privacy regulations including GDPR and CCPA, and best practices for data quality and lineage documentation.
Familiarity with digital marketing platforms such as Google Analytics 4, Google Ads, Meta Ads Manager, and CRM systems.
Understanding of statistical concepts including hypothesis testing, statistical significance, and regression basics.
Advanced proficiency with at least one business intelligence platform, such as Sigma, Tableau, or Power BI.
Proficiency working in cloud data warehouses such as Snowflake, including writing strong SQL for data exploration and reporting.

Preferred

familiarity with attribution modeling, marketing mix modeling, or incrementality testing, preferred.
Understanding of customer data platforms and how event data flows between systems, preferred.

Benefits

CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K.
We also offer company-provided short-term disability, an employee assistance program, and a wellness program.

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Job Summary

Job Description

Responsibilities

Requirements

Preferred

Benefits

CrossCountry Mortgage, LLC

Traffic Signals

Headcount Trend

Marketing Team

People

Founders / CEO

HR / Recruitment

Marketing Leadership

Funding

Funding History

Recent News

All marketing roles in the US

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Sr. Marketing Intelligence Analyst

Branch Marketing Assistant

Paid Media Specialist

Senior Project Manager, Marketing Strategy & Engagement

Sr. Marketing Intelligence Analyst

Top 1% of applicants do these two things.

Job Summary

Job Description

Responsibilities

Requirements

Preferred

Benefits

CrossCountry Mortgage, LLC

Traffic Signals

Headcount Trend

Marketing Team

People

Founders / CEO

HR / Recruitment

Marketing Leadership

Funding

Funding History

Recent News