Own the end-to-end ClickUp campaign workflow for multi-account programs, from planning and strategy through client approval and launch, while managing capacity, templates, and cross-team collaboration.

Job Description

Responsibilities

Run the full ClickUp campaign workflow per account, from planning to strategy to client approval to launch.
Confirm receipt of campaign details and assets at kickoff; identify gaps before they become launch delays
Own the internal review checkpoint — assets do not go to clients until they are cleared by you
Support during recurring client calls; update the agenda, capture decisions, schedule next steps
Manage the approval cycle: submit design direction, surface revisions, get sign-off, route final proof, confirm launch
Set and re-set client expectations when timelines slip — early, in writing, with the new plan attached
Groom the sprint to protect billable hours; account for each team member's typical unplanned load when planning capacity
Flag capacity risk before it becomes a missed deadline or a burnout signal
Surface friction patterns (scope creep, late assets, ambiguous briefs) and design the process change that fixes them
Maintain and extend templates: new client setup, conference backlogs, campaign details forms, design feedback checklists

Requirements

4+ years running multi-account project or operations management inside an agency, ideally paid media or digital marketing
Working understanding of how paid campaigns get built and launched (you don't need to run ads, you need to know what a launch readiness checklist looks like)
Strong ClickUp proficiency, or equivalent fluency in Asana / Basecamp / Trello with willingness to switch
Comfort maintaining quality and deadlines with both internal teammates and external clients
Track record of building or rebuilding processes (via templates, automations, documented workflows), not just executing existing ones
Direct, clear written communication; you can deliver a status update or a hard "no" in three sentences
Pattern-recognition for capacity risk — you notice when a teammate is overloaded before they say so

Preferred

Experience inside an EOS, Traction, or ScalingUp company
Familiarity with Looker Studio, Swydo, or other reporting tools
Comfortable using AI tools (Claude, ChatGPT) inside daily ops workflows
Experience onboarding clients or team members into a structured operating system

Benefits

Health, vision, and dental coverage
401(k) with company match
Paid time off and a flexible work schedule
Paid parental leave to support your growing family

IMPACT

At Impact, we specialize in helping businesses unlock growth through powerful, performance-driven sales and marketing solutions. Our mission is to bridge the gap between strategy and execution—creating systems that drive leads, close deals, and build brand loyalty.We go beyond tactics. We immerse ourselves in your business, understand your goals, and act as an extension of your team. We believe great growth comes from collaboration, consistency, and a deep understanding of your customer journey.

New York, New York, USA

287 employees (28 in marketing)

www.shapeyourimpact.com

Headcount Trend

Current headcount: ~287

Marketing Team

Marketing Team Size

18 (6% of company)

Median Career Experience

10.5 years

Median Tenure

6.7 years

Marketing Roles Posted (Last 30 Days)

People

Marketing Leadership

Nicole Cimo-Holmon

Marketing Director

At the company for 5 years 6 months

Austin Mock

Content Marketing Manager

At the company for 4 years 1 month

Steven Syler

Estimating and Marketing Services Manager

At the company for 10 years 11 months

Caitlin Levasseur

Digital Marketing Project Manager

At the company for 6 years 2 months

Responsibilities

Run the full ClickUp campaign workflow per account, from planning to strategy to client approval to launch.
Confirm receipt of campaign details and assets at kickoff; identify gaps before they become launch delays
Own the internal review checkpoint — assets do not go to clients until they are cleared by you
Support during recurring client calls; update the agenda, capture decisions, schedule next steps
Manage the approval cycle: submit design direction, surface revisions, get sign-off, route final proof, confirm launch
Set and re-set client expectations when timelines slip — early, in writing, with the new plan attached
Groom the sprint to protect billable hours; account for each team member's typical unplanned load when planning capacity
Flag capacity risk before it becomes a missed deadline or a burnout signal
Surface friction patterns (scope creep, late assets, ambiguous briefs) and design the process change that fixes them
Maintain and extend templates: new client setup, conference backlogs, campaign details forms, design feedback checklists

Requirements

4+ years running multi-account project or operations management inside an agency, ideally paid media or digital marketing
Working understanding of how paid campaigns get built and launched (you don't need to run ads, you need to know what a launch readiness checklist looks like)
Strong ClickUp proficiency, or equivalent fluency in Asana / Basecamp / Trello with willingness to switch
Comfort maintaining quality and deadlines with both internal teammates and external clients
Track record of building or rebuilding processes (via templates, automations, documented workflows), not just executing existing ones
Direct, clear written communication; you can deliver a status update or a hard "no" in three sentences
Pattern-recognition for capacity risk — you notice when a teammate is overloaded before they say so

Preferred

Experience inside an EOS, Traction, or ScalingUp company
Familiarity with Looker Studio, Swydo, or other reporting tools
Comfortable using AI tools (Claude, ChatGPT) inside daily ops workflows
Experience onboarding clients or team members into a structured operating system

Benefits

Health, vision, and dental coverage
401(k) with company match
Paid time off and a flexible work schedule
Paid parental leave to support your growing family