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Marketing jobs

10 marketing jobs

10 hrs ago

Sr. Specialist, Crisis Communications

Lyft

Nashville, TN (Hybrid)Full time$50K/yr – $62K/yr

2 weeks ago

Senior Director, Global B2B Marketing

Lyft

California, USA (Hybrid)Full time$195K/yr – $240K/yr

6 weeks ago

Marketing Manager, Priority Verticals

Lyft

New York City, NY (Hybrid)Full time$118K/yr – $148K/yr

6 weeks ago

Marketing Manager, Priority Verticals

Lyft

New York City, NY (Hybrid)$118K/yr – $148K/yr

2 months ago

Growth Marketing Manager, Lifecycle

Lyft

New York City, NY (Hybrid)Full time$128K/yr – $160K/yr

2 months ago

Sr. Product Marketing Manager - Measurement, Data & Audiences

Lyft

New York City, NY (Hybrid)Full time$143K/yr – $179K/yr

3 months ago

Growth Marketing Manager, Programmatic

Lyft

New York City, NY (Hybrid)Full time$128K/yr – $160K/yr

3 months ago

Executive Social and Communications Manager

Lyft

San Francisco, CA (Hybrid)Full time$108K/yr – $135K/yr

3 months ago

Senior Marketing Operations Manager

Lyft

Seattle, WA (Hybrid)Full time$118K/yr – $147K/yr

5 months ago

Senior Manager, Brand Content & Storytelling

Lyft

New York, USA (Hybrid)Full time

All marketing roles in the US

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All marketing roles in the US

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10 jobs

Sr. Specialist, Crisis Communications

Lyft

Nashville, TN (Hybrid)

$50K/yr - $62K/yrIn-houseFull-timeSenior level5+ years exp.

10 hrs ago

Senior Director, Global B2B Marketing

Lyft

California, USA (Hybrid)

$195K/yr - $240K/yrIn-houseFull-timeSenior level15+ years exp.

2 weeks ago

Marketing Manager, Priority Verticals

Lyft

New York City, NY (Hybrid)

$118K/yr - $148K/yrIn-houseFull-timeSenior level6+ years exp.

6 weeks ago

Marketing Manager, Priority Verticals

Lyft

New York City, NY (Hybrid)

$118K/yr - $148K/yrIn-houseMid level6+ years exp.

6 weeks ago

Growth Marketing Manager, Lifecycle

Lyft

New York City, NY (Hybrid)

$128K/yr - $160K/yrIn-houseFull-timeSenior level6+ years exp.

2 months ago

Sr. Product Marketing Manager - Measurement, Data & Audiences

Lyft

New York City, NY (Hybrid)

$143K/yr - $179K/yrIn-houseFull-timeSenior level10+ years exp.

2 months ago

Growth Marketing Manager, Programmatic

Lyft

New York City, NY (Hybrid)

$128K/yr - $160K/yrIn-houseFull-timeSenior level5+ years exp.

3 months ago

Executive Social and Communications Manager

Lyft

San Francisco, CA (Hybrid)

$108K/yr - $135K/yrIn-houseFull-timeSenior level4+ years exp.

3 months ago

Senior Marketing Operations Manager

Lyft

Seattle, WA (Hybrid)

$118K/yr - $147K/yrIn-houseFull-timeSenior level7+ years exp.

3 months ago

Senior Manager, Brand Content & Storytelling

Lyft

New York, USA (Hybrid)

In-houseFull-timeSenior level7+ years exp.

5 months ago

Lyft

Sr. Specialist, Crisis Communications

Nashville, TN (Hybrid)

$50K/yr – $62K/yrSenior Level5+ years expFull time

Posted 10 hrs ago

Job Summary

Own and coordinate high-severity safety incident responses, drive cross-functional messaging, and lead retrospective analyses while developing the team’s capabilities and standards.

Lead incident response and cross-functional coordination
Develop executive-level communications and training
Improve processes, tooling, and metrics through data-driven insights

Job Description

Responsibilities

Own end-to-end response for high-severity and escalated safety incidents, coordinating across Safety, Customer Experience, Communications, Press, and Legal
Serve as a point of contact for XFN partners on complex or ambiguous cases, exercising independent judgment on strategy and messaging
Lead retrospective analysis for high-severity incidents, identifying systemic gaps and driving them to owned action items
Design and own the team's quality rubric and calibration process
Draft and refine executive-level summaries and briefings on safety incidents for senior leadership
Mentor and support the development of specialists, including case guidance, feedback, and coaching
Query and analyze operational data to support recurring reporting and trend analysis, including but not limited to weekly/monthly metrics, safety dashboards, and case tracking reports
Identify and help close gaps in team process, tooling, and documentation; contribute to SOPs and training materials
Own or contribute to broader team-wide projects and initiatives that improve how the team operates
Monitor traditional and social media channels for Lyft and rideshare safety incidents, with a focus on the most complex or highest-risk situations

Requirements

5+ years experience in crisis communications, with demonstrated ownership of high-stakes or high-visibility incidents
Proven experience mentoring or developing junior team members
Excellent communicator in written and verbal form, able to flex tone and detail for audiences from frontline staff to executives
Demonstrated ability and passion for preparing executive-level communications
Strong track record influencing cross-functionally without direct authority, including with Legal, Comms, and Policy stakeholders
Comfort working with operational data to identify trends and inform reporting
Ability to manage multiple concurrent high-severity incidents and set priorities independently
Experience contributing to or building operational process, quality standards, or training materials
Ability to maintain composure, sound judgment, and clear communication under high-stress conditions
High degree of accuracy and attention to detail

Benefits

Great medical, dental, and vision insurance options with additional programs available when enrolled
Mental health benefits
Family building benefits
Child care and pet benefits
401(k) plan with company match to help save for your future
In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
Subsidized commuter benefits
Monthly Lyft credits and complimentary Lyft Pink membership

Lyft

3.7 Glassdoor

Whether it’s an everyday commute or a journey that changes everything, Lyft is driven by our purpose: to serve and connect. In 2012, Lyft was founded as one of the first ridesharing communities in the United States. Now, millions of drivers have chosen to earn on billions of rides. Lyft offers rideshare, bikes, and scooters all in one app — for a more connected world, with transportation for everyone.

Founded in 2012

San Francisco, California, USA

27K employees (354 in marketing)

www.lyft.com

60% recommend to a friend

47% CEO approval