2 months ago
Communications Specialist
Lids
Indianapolis, IN (Unknown)Full time
All marketing roles in the US
Get alerts for this search
All marketing roles in the US
Get alerts for this search
Communications Specialist
Indianapolis, IN (Unknown)
Salary Not AvailableMid Level2+ years expFull time
Posted 2 months ago
Top 1% of applicants do these two things.
The other 99% submit and hope. You're about to do something different.
Job Summary
Drive internal communications across retail stores by translating leadership priorities into frontline messages and coordinating cross-functional alignment.
- Must-have: strong written communication and ability to manage multiple messaging projects.
- Standout: cross-functional liaison with operations, HR, and training teams.
Job Description
Responsibilities
- Craft clear, concise, and brand-aligned messages from corporate leadership to store-level employees.
- Translate executive initiatives into actionable, easy-to-understand communications for frontline teams.
- Use standardized templates and distribution lists to send mass communications to stores, DSMs, and regional leaders.
- Develop and distribute internal memos, newsletters, and updates to ensure consistent messaging across all retail locations.
- Maintain communication calendars and ensure timely delivery of key messages, especially around promotions, policy changes, and operational updates.
- Partner with operations, HR, marketing, and training teams to align messaging and ensure consistency across departments.
- Act as a liaison between the field and corporate office, gathering feedback and adjusting communication strategies accordingly.
- Collaborate closely with the internal French translator to ensure all communications meet Quebec language standards and are communicated in a timely manner.
- Draft and edit content for internal platforms, including SOPs, training materials, and leadership updates.
- Ensure tone, clarity, and accuracy in all written communications.
Requirements
- Associate degree in business or related field, plus two years relevant experience or equivalent combination of education and experience.
- A degree in Communications is an asset.
- Proven ability to perform both independently with minimal supervision, as well as be a collaborative team player.
- Strong written and verbal communication skills.
- Proficiency in Microsoft Suite and communication platforms (e.g., Teams, Outlook).
- Ability to manage multiple projects in a fast-paced environment.
- Experience in retail operations or field communications is highly valued.
- Strong interpersonal skills.
- Ability to thrive in a fast-paced work environment.
- Ability to operate a computer, as well as maneuver relative software programs.
Preferred
- A degree in Communications is an asset.
- Experience in retail operations or field communications is highly valued.
Lids
Sitting at the cross roads of fan and fashion, Lids provides headwear and apparel across North America, Europe, and Australia.Operating out of Indianapolis, IN, Lids retail stores and affiliated concepts offer officially licensed headwear from collegiate teams and major professional sports teams, as well as branded headwear and other specialty fashion categories in the latest styles and trends in over 1,200 locations.------- Recruitment Fraud Alert ------- • Lids never requests a transfer of money for any purpose during or after the hiring process. • The hiring process involves at least one interview (virtual or in-person). Lids will not request for or conduct an interview on any instant messaging applications.• The Lids Recruitment team corresponds from email addresses with the domain “@lids.com”. However, there is also a possibility of scammers displaying the sent email domain address as “@lids.com” fraudulently. Nevertheless, receiving emails will be possible only with the legitimate “@lids.com” domain. In case any generic email ID ending with Gmail/Yahoo domain is copied while receiving a job offer or interview call, please be alert to the likelihood of a scammer.• The Lids Recruitment team does not request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process.If you are unsure about the source of job offer, please login to the Career section on the Lids website to verify the job offer or application. If you have been a victim of recruitment fraud, please contact law enforcement.
Traffic Signals
Monthly Visitors
3.9M
Monthly Google Ads Budget
$49.6K
Traffic Source Mix
Search
43.8%
Direct
48.4%
Referral
4.6%
Social
2.6%
Paid
0.4%
Headcount Trend
Current headcount: ~5K
Marketing Team
Marketing Team Size
62 (1% of company)
