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Marketing jobs

5 marketing jobs

23 hrs ago

Director - CRM & Loyalty

Talbots

Hingham, MA (Unknown)Full time$140K/yr – $150K/yr

12 days ago

Manager, Circulation

Talbots

Hingham, MA (Unknown)Full time$80K/yr – $100K/yr

13 days ago

Marketing Specialist - CRM & Loyalty

Talbots

Hingham, MA (Unknown)Full time$50K/yr – $60K/yr

3 months ago

Marketing Analytics Developer

Talbots

Hingham, MA (Hybrid)Full time$100K/yr – $130K/yr

3 months ago

Digital Marketing Manager

Talbots

Hingham, MA (Hybrid)Full time$95K/yr – $100K/yr

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Talbots

Director - CRM & Loyalty

Hingham, MA (Unknown)

$140K/yr – $150K/yrDirector/Executive8+ years expFull time

Posted 23 hrs ago

Job Summary

Own Talbots Rewards and Credit Card programs end-to-end, guiding strategic roadmaps, performance management, and cross-functional partnerships to drive loyalty, growth, and profitability.

Oversee program performance across loyalty metrics and card profitability
Lead marketing strategies and partner relationships

Job Description

Responsibilities

Develop and execute the strategic roadmap for Talbots Rewards and Credit Card programs to drive sales, retention, and customer lifetime value.
Own program performance across member growth, engagement, card acquisition, spend, retention, and profitability metrics.
Manage the member value model, including tier structure, rewards mechanics, benefit economics, funding, and margin impact.
Lead loyalty and credit marketing strategies, including promotional planning, benefit enhancements, customer communications, and member engagement.
Manage relationships with credit card and loyalty partners, including contract performance, vendor optimization, compliance requirements, and financial negotiations.
Partner with CRM and Customer Analytics to develop segmentation, personalization, acquisition, and retention strategies.
Identify opportunities to increase loyalty participation and credit card adoption across stores, e-commerce, and customer service.
Build business cases for program enhancements, new benefits, strategic investments, and member experiences.
Collaborate with Merchandising, Planning, Finance, and Marketing to align loyalty and credit initiatives with customer and business goals.
Monitor competitive trends and emerging customer engagement strategies to maintain a differentiated value proposition.

Requirements

Bachelor's degree required
8+ years of experience in Loyalty, CRM, Credit Card Marketing, Customer Retention, or related marketing disciplines.
Experience managing retail loyalty programs and/or co-branded or private-label credit card programs.
Strong understanding of customer lifecycle marketing, customer segmentation, retention strategies, and engagement programs.
Demonstrated ability to leverage customer data and analytics to drive business decisions and measurable outcomes.
Proven experience managing strategic vendor and financial partnerships.
Strong financial acumen with experience developing business cases, managing budgets, and evaluating program profitability.
Excellent communication and presentation skills with the ability to influence executive and cross-functional stakeholders.

Benefits

You will be eligible to receive a merchandise discount at select KnitWell Group brands, subject to each brand’s discount policies.
Support for your individual development plus opportunities for career mobility within our family of brands.
A culture of giving back – local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support our communities. *
Medical, dental, vision insurance & 401(K)*
Employee Assistance Program (EAP)
Time off – paid time off & holidays*
The target salary range for this role is: $140,000 - $150,000*

Talbots

Talbots began from a singular & personal vision, inspired by a joy of discovery and fueled by a commitment to timeless and timely fashion, extraordinary quality and memorable service. In 1947, Rudy and Nancy Talbot, two passionate and entrepreneurial New Englanders, put an ad in The New Yorker. And what started out as 3000 fliers ultimately became a catalog with a cult following—treasured for its spirited voice and modern classic product. Soon they moved into an historic Hingham, Massachusetts, house where they painted the front door a welcoming red to signal that here was an oasis of inspiration and hospitality. Through the decades, Talbots has expanded beyond New England and developed a devoted following of smart shoppers who rely on gracious service, great quality, timeless pieces—and Talbots famous "surprise and delight." Today Talbots is a dynamic combination of heritage and innovation, translating the original Talbots DNA for today's culture. Our omni-channel expression includes 500 core and outlet stores, throughout the country and Canada, and a growing e-commerce business. Learn more about Talbots visit talbots.com/aboutus

Founded in 1947

Hingham, Massachusetts, USA

jobs.knitwellgroup.com/talbots