Responsibilities

• Owns the day-to-day social commerce strategy and client relationship for a portfolio of client accounts: communication, success, and satisfaction.
• Delivers commercial reporting, works with the TTS Lead on client-level strategy, and acts as agency lead to TikTok per client, aligning on category strategy.
• This is both a strategic and hands-on role.
• Perfect for someone who lives and breathes eCommerce and TikTok.
• For You sits at the intersection of affiliates, creators, and community.
• We win affiliates before we win customers, drawing on our own proprietary creator community, in-house technology, and creative strategy to build momentum that converts.

Requirements

• Client relationship management
• - Single point of contact for assigned client accounts
• - Weekly report authorship and delivery
• - Monthly Deep Dive authorship and delivery (Growth-tier and above)
• - Coordinate cross-department input into client deliverables (Affiliate, Commercial Ops, GMV Max)
• TikTok Shop Setup & Management
• - Launch and maintain TikTok Shops for multiple brand clients.
• - Manage product listings, pricing, inventory sync, promotions, and monthly Shop strategies.
• - Co-ordinate with client teams for continued shop growth opportunities and strategic evolvement.
• Sales & Campaign Strategy

Preferred

• Startup or agency background is a big plus.
• Experience managing teams and/or affiliates/influencer programs.
• Comfortable interpreting affiliate and attribution data (e.g. Cruva, Triple Whale) to diagnose what’s actually driving performance, not just what correlates with it.

Benefits

• - You will be part of a world-class team, made up of high-performing, motivated individuals that are shaping the future of social commerce.
• - 28 days annual leave.
• - Long-service reward scheme, with an additional day of annual leave awarded annually after two years of service.
• - Flexible hybrid working, including access to our Central London office at The Roundhouse in Camden or Manchester.
• - Private health and life insurance.
• - Company pension scheme.
• - One-month annual work-abroad allowance.
• - Access to ongoing training, development, and progression opportunities across the Soar Group.