Responsibilities

• Client Communication: Act as a key point of contact for clients, keeping them updated on campaign timelines, managing deliverables, and handling daily communications with professionalism and clarity.
• Campaign Management: Own the end-to-end execution of paid (Flat Fee) TikTok Shop influencer campaigns, ensuring deliverables are met on time, within budget, and aligned with client expectations.
• Influencer Sourcing & Outreach: Build and manage a robust pipeline of creators and talent managers specifically suited for high-converting TikTok Shop content.
• Negotiation & Contracting: Confidently negotiate rates, draft contracts, and secure the best usage and usage-rights terms for our brand roster.
• Workflow Organisation: Keep track of multiple moving parts—from product seeding and asset tracking to publishing schedules and creator feedback loops.
• Cross-Functional Communication: Act as the primary bridge between creators, clients, agency account leads, and internal teams to ensure campaign objectives are perfectly aligned.

Requirements

• Influencer Marketing Experience: Proven experience managing end-to-end influencer or creator campaigns (specific TikTok Shop experience is a plus, but a strong background in general influencer management is essential).
• Client Management Skills: Comfortable presenting to clients, managing their expectations, and maintaining strong, collaborative brand relationships.
• Organisational Mastery: Highly detail-oriented; you love building systems, tracking metrics, and ensuring no creator, client update, or asset slips through the cracks.
• Communication Powerhouse: An exceptional communicator who knows how to pitch to creators, handle agent negotiations, and speak confidently with brand clients.
• Fast-Paced Adaptability: Someone who thrives under pressure, works well with tight deadlines, and loves the fast, evolving nature of TikTok.
• Execution Mindset: A proactive problem-solver who is ready to get the job done outside the regular 9-5 when major product launches or campaign deadlines land.

Benefits

• 🏢 Hybrid working (Barbican office): We come into the office every Tuesday & Thursday and have free lunch every Friday!
• 💸 Performance bonuses every December.
• 💻 Tech budget.