Responsibilities

• Identify and outreach to relevant creators for seeding and paid campaigns, managing communication from first contact through to content going live.
• Campaign Support - Assist with paid affiliate campaigns including creator sourcing, brief creation, content approvals, and uploads.
• Day-to-Day Campaign Management - Coordinate seeding campaigns end-to-end inclusive of; tracking product sends, chasing content, logging deliverables, securing ad codes, and ensuring timelines are met.
• Community Management - Manage affiliate communities via Lark and other channels, keeping creators engaged through daily communication, competitions, and ongoing support with briefs and product requests.
• Creator Relationship Building - Nurture and support the growth and engagement of creator communities by building strong day-to-day relationships with affiliates. Support creators in gaining a stronger understanding of what makes high-performing, GMV-driving content, whilst supporting wider community development initiatives such as learning modules, trend sharing, creator events and educational sessions designed to inspire and upskill creators.
• Analytics & Reporting - Monitor content and campaign performance, identifying wins, challenges, and optimisation opportunities with a strong conversion-led mindset.
• Admin & Operations - Maintain accurate trackers, update Seller Center dashboards, and support with reporting and data entry on a daily basis.
• Trend Spotting - Stay up to date with TikTok trends, emerging creators, and platform updates - regularly bringing fresh ideas, talent, and creative opportunities to the wider team and creator communities.
• TikTok LIVE Support - Assist with LIVE campaign logistics where needed, including creator briefing, scheduling, and post-event reporting.

Requirements

• A strong interest in TikTok, creator culture, beauty, and e-commerce
• Someone who thrives working as part of a collaborative, fast-paced team
• Highly organised with excellent attention to detail
• Confident communicator, comfortable working with creators daily
• Commercially minded, with an interest in performance and conversion
• Proactive, curious, and always on top of trends
• (No other must-have items specified)

Preferred

• Experience with TikTok Shop or influencer/affiliate marketing is a plus (but not essential)