Responsibilities

• Own and lead the implementation across client accounts for TikTok Shop, affiliate and social commerce activity.
• Manage internal stakeholders to ensure work is completed on time and to standard, including creator partnerships, content shoots and TikTok Shop LIVE activity.
• Lead monthly and quarterly reporting calls effectively with senior external stakeholders without support.
• Play an active role in strategies around creator partnerships, affiliate programmes, TikTok Shop campaigns and LIVE commerce.
• Strive to be an expert on TikTok Shop, social commerce, affiliate performance and creator-led selling on TikTok.
• Have a strong focus on retention of clients and actively growing revenue through TikTok Shop growth, affiliate scale and commercial opportunities.
• Identify new opportunities for client growth across TikTok Shop campaigns, creator collaborations, LIVE sessions and paid amplification.
• Monitor, track and report on client performance across TikTok Shop sales, affiliate performance and paid activity, escalating with solutions if there are flags or concerns.

Requirements

• Good understanding of e-commerce ecosystem for websites, TikTok Shop and other channels.
• Experience in TikTok Shop and managing clients, lives and TikTok campaigns.
• Experience running TikTok LIVES.
• Good pressure management to ensure that you remain cool, calm & collected to clients and internal stakeholders.
• You'll be obsessed with TikTok and how to make content work.
• You'll be very creative, and able to develop new ideas as well as know how to sell a product effectively on TikTok Shop.
• Massively organised, with the ability to juggle lots of clients and tasks.
• You can work under pressure and be able to turn round tasks with short deadlines.
• You'll have a great understanding of what creative drives results and why.
• Very organised, with high attention to detail.
• Flexible to adjust to last minute changes and forward-thinking in solving client problems that may arise.

Benefits

• Fully Remote Working – Work from wherever you’re happiest in the UK (with access to a co-working space in major UK cities if you like a change of scene).
• Pension Scheme – Helping you invest in your future while you shape your present.
• Company Socials – From virtual hangouts to IRL meetups, we love bringing the team together.
• Creative Half-Days – Every quarter, take a half-day plus £50 to do something that inspires you, a class, gallery trip, pottery, spa, whatever frees your mind.
• Learning Fund – £200 a year towards books, audiobooks, courses or content that fuels your development.
• Bonus Leave Days – Birthday? Wedding? Moving house? Take the day off on us (no annual leave used).