Responsibilities

• Own & lead the implementation of deliverables across your client accounts across TikTok Shop, affiliate and social commerce activity
• Manage internal stakeholders effectively and efficiently to ensure work is being completed on time and to standard, including creator partnerships, content shoots and TikTok Shop LIVE activity
• Lead monthly and quarterly reporting calls effectively with senior external stakeholders without support
• Play an active role in strategies around creator partnerships, affiliate programmes, TikTok Shop campaigns and LIVE commerce
• Strive to be an expert on TikTok Shop , social commerce, affiliate performance and creator-led selling on TikTok
• Have a strong focus on retention of your clients and actively growing revenue of your existing clients through TikTok Shop growth, affiliate scale and commercial opportunities
• Identify new opportunities for client growth across TikTok Shop campaigns, creator collaborations, LIVE sessions and paid amplification
• Monitor, track and report on client performance across TikTok Shop sales, affiliate performance and paid activity, escalating with solutions should there be any flags or concerns

Requirements

• Good understanding of e-commerce ecosystem for websites, TikTok Shop and other channels
• Experience in TikTok Shop and managing clients, lives and TikTok campaigns
• Experience running TikTok LIVES
• Good pressure management to ensure that you remain cool, calm & collected to clients and internal stakeholders
• You'll be obsessed with TikTok and how to make content work
• You'll be very creative, and able to develop new ideas - as well as know how to sell a product effectively on Tiktok Shop
• Massively organised, with the ability to juggle lots of clients and tasks
• You can work under pressure and be able to turn round tasks with short deadlines
• You'll have a great understanding of what creative drives results and why
• Very organised, with high attention to detail
• Flexible to adjust to last minute changes and forward-thinking in solving client problems that may arise