Telemarketing Executive - Customer Growth
Bournemouth, Bournemouth, Christchurch and Poole, UK (On-site)
Posted 2 months ago
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Job Description
Following the merger between Virgin Media O2 Business and Daisy Group last year, we’re taking the next step in our journey by announcing our new brand!
As O2 Business, we believe in the wonder of simplicity; the joy of that comes when technology works as it should, with reliability, clarity, and speed.
We’re incredibly excited about this next step in our journey and you could be on that journey too.
We’re looking for a Telemarketing Executive to open doors, spark conversations and create real sales opportunities.
In this role, you’ll drive high-quality opportunities through outbound telemarketing, engaging existing customers to upsell UC products. You’ll spark interest, qualify needs and convert conversations into sales-ready leads and appointments—playing a key role in boosting revenue and conversion.
Job Title: Telemarketing Executive - Customer Growth
Salary: £30,000
Location: Bournemouth
Hours of work: Monday - Friday (37.5 hrs.)
What You'll Be Doing
As a Telemarketing Executive you will:
- Generate high-quality opportunities through outbound calling to existing customers
- Identify and qualify prospects in line with campaign objectives and target profiles
- Book qualified appointments and pass sales-ready leads to the sales team
- Build rapport with decision-makers and confidently communicate value
- Follow up leads and maintain accurate CRM records to maximise conversion
- Experience in a target-driven telemarketing, lead generation, sales or customer contact environment.
- Strong verbal communication, listening and questioning skills.
- Ability to build rapport quickly, handle objections and influence outcomes professionally.
- Good organisational skills with the ability to manage follow-ups, callbacks and workload effectively.
- Competent user of CRM, telephony and standard Microsoft Office applications.
At O2 Business, we invest in people who are hungry to succeed. As a Telemarketing Executive, you’ll create opportunities, build relationships and play a key role in driving growth.
Daisy Group™
We have moved - please follow us on @daisygroup - https://www.linkedin.com/company/daisygroup/ The Daisy Group was founded by current Chairman Matthew Riley in 2001. Over the last two decades Daisy has developed through a combination of organic and acquisitive growth to be one of the largest providers of communications, IT and cloud services across the UK and internationally. 2018 saw key change within the Group as four independent businesses were established to better serve the needs of direct customers and indirect partners. Daisy Communications and Daisy Corporate Services remained unchanged. The most significant change saw the merger of the Group’s three channel-serving businesses (formerly known as Daisy Wholesale, Daisy Distribution and Daisy Worldwide) under a new single brand, Digital Wholesale Solutions. The Daisy Partner Services business also began to operate independently under the new name of Allvotec. In March 2021 private equity fund Inflexion invested in the Digital Wholesale Solutions business, which was demerged from and left the Daisy Group. Today the Daisy Group includes Daisy Communications serving the needs of small to medium businesses and Daisy Corporate Services for the mid to enterprise market – both remain significant providers for UK businesses, with portfolios spanning Lines & Calls, Mobile and Connectivity, right through to Unified Communications, Business Continuity and Cloud & Hosting and Security.
