Responsibilities

• Implement new social media strategy based on number crunching and agile response to change in social media and customer behaviour
• Manage and grow social media presence across all platforms, creating engaging content and maintaining a consistent posting schedule
• Create compelling long and short form copy for website, social media, emails, and marketing collateral
• Support blog content creation and publishing on the website
• Experience with Shopify or similar to help with updates such as merchandising, theme updates or regular maintenance when needed
• Experience with Klavyio or Mailchimp to support with email marketing when needed
• Basic understanding of SEO and Paid Advertising desirable
• Support Brand Director in managing marketing inquiries when needed
• Help populate the marketing calendar with content ideas and ensure timely execution of all activities alongside Brand Director
• Support the team with maintaining our CRM database of PR/marketing contacts

Requirements

• 4-7 years experience in social media management and content creation, ideally within retail, e-commerce, or lifestyle brands.
• Experience with email marketing platforms (we use Klaviyo)
• Strong copywriting skills for various formats and audiences
• Working knowledge of design tools (InDesign, Photoshop, Canva, Microsoft)
• Basic familiarity with Shopify or similar e-commerce platforms
• Excellent organisational and project management skills
• Strong communication abilities and attention to detail
• Ability to work independently and take initiative
• Keen eye for design, composition and attention to detail

Benefits

• Central London location: We work from our Battersea office, but as content creator, your location might vary depending on what you are covering each week.
• Small team with autonomy over your own work, we value independence and support ideas. You’ll be encouraged to develop both personally and professionally.
• Birthday off each year
• 50% off flowers
• This role reports to the Brand Director and works collaboratively with the broader ecommerce marketing team, Head Florist, and Projects team.