Responsibilities

• Own and be responsible for ensuring that all social media content projects are managed professionally and delivered on-time.
• Act as the primary point of contact for key social media accounts, confidently engaging with senior client stakeholders and internal teams.
• Collaborate with internal creative teams, copywriters, and external suppliers.
• Maintain regular updates with clients or account teams, managing expectations and approvals.
• Review work for consistency against brief, brand guidelines, and client feedback and coordinate internal reviews (e.g., creative and copy QC) before submission.
• Develop and manage compelling content tailored to client requirements, including copywriting, editing, and proofreading.
• Plan and schedule content releases in alignment with client goals and project timelines, using project management tools (e.g., Monday.com and BrandWatch).
• Analyse campaign, project, and content performance data, providing clients with actionable insights and recommendations.
• Maintain an organised central library of client assets, ensuring easy access and efficient workflow for design and content teams.
• Ensure compliance with internal systems (e.g. file naming, project codes, version control).

Requirements

• Proven experience as a Social Media Manager, Content Manager, Senior Account Manager, or Project Manager in a digital marketing agency or similar.
• Strong copywriting, editing, and proofreading skills, with the ability to create compelling content tailored to client needs.
• Experience in managing workflow management systems for a small integrated teams
• Proficiency in content and project management software (e.g., HubSpot, BrandWatch, Monday.com)
• Working knowledge of social media marketing principles, with an understanding of digital marketing best practices and key industry terminology.
• Demonstrated ability to manage multiple client accounts, coordinate with creative and performance teams, deliver results under tight deadlines, and maintain organised workflows.
• Strong organisational and time management abilities
• A strategic mindset with a passion for driving client success, fostering collaboration, and contributing to agency growth.

Benefits

• Competitive salary at £30,000 - £35,000 DOE.
• Comprehensive health insurance
• Performance-based bonus opportunities
• Equity/share options
• 5 days of paid sick leave
• Flexible working hours
• Pension scheme
• Robust training and development programs
• Clear career progression paths
• Vibrant, collaborative, and fun work environment