Social Media Manager

London, UK (Hybrid)

Salary Not AvailableMid Level5+ years expFull time

Posted 7 weeks ago

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Job Summary

Own LemFi’s social voice for a multicultural audience, shaping a video-first calendar and creator network to drive authentic engagement across Instagram, TikTok, Facebook, YouTube, and X.

  • Platform ownership: manage and optimize engagement on all channels with native, culturally tuned content.
  • Content & creator partnerships: direct shoots, collaborations, and rapid trend-driven execution for UK diaspora audiences.
  • Performance-driven evolution: monitor metrics, generate insights, and refine the strategy to lift brand resonance and community connection.

Job Description

Responsibilities

  • Own and manage LemFi's social channels: Instagram, TikTok, Facebook, YouTube, and X — including transforming X into a genuine engagement channel.
  • Develop a consistent, video-first content calendar that reflects the real lives and interests of UK diaspora communities.
  • Spot cultural trends, conversations, and moments before they go mainstream — and move quickly when they do.
  • Write sharp, engaging captions and social copy that feels native to each platform.
  • Build and nurture online communities — creating spaces where LemFi's audience feels seen, heard, and connected.
  • Identify, engage, and manage relationships with creators, influencers, and community partners who speak authentically to our audience.
  • Direct and collaborate with videographers, photographers, and content creators to bring ideas to life.
  • Monitor performance metrics, draw insights, and use them to improve content strategy over time.
  • Help shape LemFi's brand voice and social strategy.

Requirements

  • 3-5+ years of social media experience, ideally at a brand with a multicultural or diaspora-facing audience.
  • Strong content creation skills — especially video — and a portfolio that demonstrates cultural relevance and creative instinct.
  • Deep understanding of UK diaspora communities and how they engage with brands on social media.
  • Hands-on experience across Instagram, TikTok, Facebook, YouTube, and X.
  • Experience managing influencer and content creator relationships.
  • Strong written communication and community management skills.
  • Comfortable directing shoots and working with external creative talent.

Preferred

  • Experience working with multicultural brands or community organisations.
  • Video editing skills — CapCut, Canva, Adobe Creative Suite, or similar.
  • Additional language skills relevant to UK diaspora communities.
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LemFi

Making everyday financial services fair, simple and accessible for people overlooked by traditional banks, starting with those who live and work across borders

Founded in 2020
London, England, GBR
364 employees (56 in marketing)