Responsibilities

• Leading our social media strategy across key platforms including LinkedIn, Instagram, Facebook and TikTok
• Creating and delivering engaging content that supports brand and campaign objectives
• Managing community engagement and protecting our brand reputation
• Using data and audience insights to optimise content and performance
• Collaborating with marketing, recruitment and operational teams on key campaigns
• Managing and developing a direct report
• Working with content creators and external partners to deliver high-quality social content

Requirements

• Proven experience managing social media for a consumer-facing brand
• Strong content planning and community management experience
• Excellent copywriting and communication skills
• Experience using social media management and analytics tools
• A data-driven approach to measuring performance and engagement
• Strong judgement and confidence managing customer-facing and reputational situations.