Responsibilities

• Community management - 50% of the role
• Reply. Run day to day community management across client accounts. Comments, DMs, tagged content, all in brand voice. Fast, human, never copy paste.
• Go looking. Don't wait for the conversation to find you. Use keyword and client name searches to uncover what people are already saying and the spaces each client has a real reason to be in.
• Read the room. Monitor sentiment. Know the difference between noise and a problem and escalate the second it's the second one.
• Client account delivery - 20% of the role
• Show up. Support on client shoots, from prep through to capture on the day.
• Keep it moving. Content planning, scheduling, publishing, reporting. Calendars on time, posts live, numbers in good shape.
• Ideas and research - 20% of the role
• Bring things in. Trends, formats, references, cultural moments. Put them in front of the team before anyone asks for them.
• Track it. Watch what's working, for OOB clients and across the wider social landscape. Turn up to brainstorms, calendars and client meetings with something.

Requirements

• Early career experience in social media. Agency, in house, or strong placements and internships. All good.
• Genuinely active across platforms, with a real interest in social culture and what makes content work.
• Strong writing and a sharp ear for tone of voice. The confidence to reply as a brand, in real time, without a safety net.
• Organised and reliable. You show up ready to go.
• Curious and proactive. Asks questions, takes feedback well, brings energy to the room.

Preferred

• Working knowledge of social scheduling tools, plus content creation tools like Canva, CapCut or similar.
• Formal qualifications welcome, not required. Equivalent experience counts, whether it came from work, studying or teaching yourself.

Benefits

• The good stuff ✨ 28 days holiday plus a two week switch off at Christmas
• ✨ WFH Mondays and Fridays, London studio Tues to Thurs
• ✨ 4pm Friday finishes, every single week
• ✨ 5% pension contribution
• ✨ Dog friendly office
• ✨ Good coffee, better snacks
• ✨ Real room to grow
• Sound like you? Send your CV and tell us about a brand you’re loving on social and why. Send all of this to: careers@ourownbrand.co .
• We want bold, kind humans ✌️