Responsibilities

• Plan, create and schedule engaging social media content across Instagram, Facebook, TikTok, LinkedIn and other relevant platforms.
• Capture high-quality photography and video content throughout the hotel
• Edit reels, videos and imagery using platforms such as CapCut and Canva
• Attend hotel events, launches and activations to create live and behind-the-scenes content.
• Support the delivery of monthly content calendars aligned with marketing campaigns and hotel needs.
• Write engaging captions that reflect the hotel's luxury brand and tone of voice.
• Monitor trends, audio, hashtags and platform updates to maximise reach and engagement.
• Respond to comments and messages where appropriate, maintaining excellent customer service.
• Work closely with hotel departments to identify upcoming content opportunities.

Requirements

• Previous experience managing social media accounts professionally with 1 year of experience.
• Excellent photography and videography skills.
• Experience editing short-form video content for Reels and TikTok.
• Strong copywriting skills with excellent spelling and grammar.
• A creative eye for luxury branding and visual storytelling.
• Excellent organisational skills and the ability to manage multiple projects.
• Confidence working independently and using initiative.
• A passion for hospitality, food, travel and lifestyle content.
• Experience with Meta Business Suite, Canva, Capcut, and social media scheduling platforms such as Hootsuite would be advantageous.

Benefits

• When you become one of our Heartists®, you will also be a member of the Accor and RBH group with all the benefits that brings. The ALL Heartists® program is the benefits programme dedicated to Accor Heartists®. It provides employees with the opportunity to enjoy memorable experiences throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners. The RBH company benefits extend these offerings across RBH Managed hotels, Hapi Benefits, Refer and Reward Schemes, an extra day’s holiday for your birthday and pension scheme. To conclude this power trio, we have The Municipal Hotel benefits with friends and family rates, discounts, free meals on duty, gratuities, discounted local parking and social events. What’s not to love?
• You will have access to a benefits package we believe truly works for our people and enhances our overall culture... To learn more about our full benefits package, click here to watch our RBH employee benefits video.