Social Media & Content Executive

London, UK (On-site)

£28K/yr – £30K/yrEntry Level6+ years expFull time

Posted 2 weeks ago

Job Summary

Own social media content creation and calendar execution for UK venues, drive community engagement, and collaborate with marketing to deliver data-driven content across channels.

  • Develop written and visual content aligned to local venue identities.
  • Schedule and execute organic content across social channels and self-hosted platforms.
  • Build relationships and nurture customers to turn them into brand advocates.

Job Description

Responsibilities

  • Creation of written and visual content for social media channels, supporting our UK venues by adopting their identity and ensuring it resonates with local audiences.
  • Schedule organic content in line with the strategy for UK theatres and ticket agent brands, which will be across various channels, including social media and self-hosted content.
  • Execution of the content calendar to deliver effective and data-driven organic content to support our brands, products and producing partners.
  • Build, nurture and engage a loyal group of customers for your allocated venues, by initiating discussions, building relationships and conducting other community management activities that turn customers into brand advocates through all social channels.
  • Collate data from social media platforms to produce reports and highlight trends.
  • The creation and manipulation of digital assets, including images, video, animation and audio.
  • Contribute ideas to ideation sessions with the Senior Media & Content Executives, to help shape content.
  • Support the Senior Social Media & Content Executives by liaising with wider marketing teams to gather requirements for content, as required.
  • Visit allocated venues at least once every two months to capture content, attend press/launch events, and attend all panto-related opportunities.
  • Always acting in accordance with Trafalgar Entertainment’s values and ethics.

Requirements

  • You will have at least 6 months’ experience creating brilliant content across a number of social media platforms, with a focus on Meta including Facebook and Instagram.
  • You have excellent copywriting skills (short and long form) and written English.
  • You have meticulous attention to detail, with an overall passion for continual improvement.
  • You are proficient with design and any relevant design software.
  • You have experience in creating and editing short-form video content for various channels.
  • Experience working collaboratively within a team and across multiple departments.
  • You have a fundamental understanding of managing social media channels and content optimisation strategies.

Benefits

  • This role may be subject to a Disclosure and Barring Service (DBS) check or other security screening, depending on the specific requirements of the position.
  • Trafalgar Entertainment is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
  • We are curious, courageous and ambitious, empowering people to challenge and innovate in pursuit of excellence. We offer a competitive remuneration and benefits package.
TTX - Trafalgar Ticketing logo

TTX - Trafalgar Ticketing

4.6 Glassdoor

We’re a theatre ticketing company driven by world-class technology and the industry’s fastest API, serving both B2C and B2B markets.We're directly conneted to 150+ West End theatres and venues, including our own venues in London, the UK and Australia, and distribute our theatre ticket supply to leading industry consumer, digital and travel trade brands.Trusted by ticketing suppliers globally, our platform powers seamless, real-time ticketing solutions through our API, white label and B2B portal services.

Founded in 1999
London, England, GBR
11 employees (1 in marketing)
1% recommend to a friend

Salaries

Posted range

£28K/yr – £30K/yr

Taken straight from the job posting.

See all TTX - Trafalgar Ticketing salaries

Marketing Team

Marketing Team Size
1 (9% of company)
Marketing Roles Posted (Last 30 Days)
1

Traffic Signals

Monthly Visitors
1.2M
Monthly Google Ads Budget
$75.6K
Traffic Source Mix
Search
50.9%
Direct
13.8%
Referral
4.3%
Social
4.5%
Paid
20.5%

Headcount Trend

Current headcount: ~11
TTX - Trafalgar Ticketing logo

Social Media & Content Executive

TTX - Trafalgar Ticketing · London, UK · On-site