Social Media & Community Manager

City of London, Lambeth, UK (Hybrid)

£40K/yr – £45K/yrMid Level3+ years expFull time

Posted 2 months ago

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Job Summary

Own and drive multi-channel social growth for EMJ by shaping platform-ready content, authentic brand voice, and active HCP community engagement to expand reach and credibility.

  • Platform-focused content strategy and cross-channel execution to grow reach, followers, and engagement.
  • Brand voice, tone, and visual direction to ensure credible, differentiated healthcare publishing identity.
  • Build and nurture an influencer/expert network and a proactive community engagement program.

Job Description

Own and execute a multi-platform social growth program for EMJ, focusing on HCP reach, credibility, and active community engagement across channels.

  • Social Growth Strategy & Execution: Own and deliver a multi-platform social growth strategy focused on increasing reach, followers, and engagement across key HCP audiences. Drive sustained audience expansion through both organic and employee-led amplification.
  • Brand Stewardship & Positioning: Own the consistency, tone, and positioning of EMJ across all social channels, ensuring all output reflects a clear, credible, and differentiated brand identity within the healthcare publishing landscape.
  • Platform Specific Content Strategy: Define social content pillars and storytelling frameworks that translate editorial and scientific content into compelling, platform-native narratives that resonate with healthcare professionals. Ensure content format, tone, and messaging are optimised for each channel.
  • Community Engagement: Design and implement a proactive engagement strategy, including comment monitoring, social listening, and direct interaction, to build a trusted, active, and loyal HCP community.
  • Employee Personal Brand & Thought Leadership: Develop and manage SLT employee personal branding programmes to amplify thought leadership, extend reach, and ensure a consistent and cohesive external narrative across EMJ leadership voices.
  • Creative Direction for Social Output: Guide the creative direction of social content, ensuring consistency in visual identity, messaging, and storytelling across campaigns, channels, and employee-led content.
  • Influencer & External Advocate Strategy: Build and manage a structured influencer and external advocate programme. Identify, recruit, and nurture relevant HCP voices, industry influencers, and subject matter experts to co-create and amplify content that drives credibility, engagement, and audience growth.
  • Brand Reputation & Community Safeguarding: Monitor sentiment and engagement to ensure EMJ’s social presence maintains accuracy, credibility, and professional integrity within healthcare professional communities.

Requirements

  • Social Media Strategy: 3-4 yrs proven experience in social media strategy, brand management, or audience/community growth
  • Platform & Algorithm Understanding: Strong understanding of social platform dynamics, algorithms, and engagement drivers
  • Community Engagement & Building: Experience building and managing online professional communities and an engaged follower audience
  • Stakeholder Communication: Excellent communication skills with experience engaging both internal stakeholders and external audiences
  • Brand Voice & Narrative Management: Experience shaping or managing brand tone, messaging, or narrative across digital platforms
  • Continuous Optimisation: A strong desire to test new formats, elevate creative standards, and move beyond basic execution through consistent monitoring and data-backed enhancements to performance
  • Proactive Trend Monitoring: Proven ability to stay on the pulse of emerging platform developments, algorithm shifts, and new channels, with a track record of applying these insights to drive results

Preferred

  • HCP Audience Understanding: Strong understanding of healthcare professional audiences and/or regulated content environments
  • Content Creation & Storytelling: An Content creation experience (copywriting, short-form video, or social-first storytelling)
  • Executive & Personal Brand Management: Experience managing executive or employee personal branding programmes
  • Healthcare / B2B Industry Experience: Experience in healthcare, scientific publishing, or B2B media environments
EMJ logo

EMJ

Founded in 1968, EMJ is a commercial general contractor withnational reach and local presence. We have diverse experience inmany sectors, thousands of partnerships across the country, andnumerous repeat customers. We strive to serve others, lead byexample, and inspire those around us. Our mission is to deliver anexceptional experience to our clients, partners, and colleagues. Ourclients will always drive our decisions and we will be there everystep of the way to remove pain points and deliver an exceptionalexperience.We are a company with a purpose, driven by a clear set ofvalues. We are a smart and dedicated group of people committed todoing what is right, putting others first, and delivering exceptionalexperiences for our clients, partners, colleagues, and communities.If you share these values, and you want to make an immediatedifference, EMJ is the place for you.

Founded in 1968
Chattanooga, Tennessee, USA
366 employees

Traffic Signals

Monthly Visitors
5.3K
Traffic Source Mix
Search
26.8%
Direct
49.1%
Referral
6%
Social
16.6%
Paid
1.3%

Headcount Trend

Current headcount: ~368