Responsibilities

• Assist the Social Media & Community Manager with day-to-day tasks across both Coconut Lane and Cocopup
• Schedule social media content for Cocopup & Coconut Lane across all platforms
• Support with content planning and campaign execution
• Manage DMs across both brands - ensuring all customers receive timely, friendly and on-brand responses
• Engage with tagged photos, comments and our wider community
• Help build strong relationships with our audience and maintain a positive brand experience
• Work closely with influencers, brand reps and our wider community
• Assist with organising product gifting and paid collaborations
• Help coordinate brand collaborations and social giveaways
• Assist in organising photoshoots, including product prep and logistics

Requirements

• Minimum 1 year experience in a Social Media role
• Highly organised with strong attention to detail
• Friendly, proactive and confident communicating with customers and influencers
• A team player who thrives in a fast-paced environment
• Strong understanding of Instagram/TikTok and current social trends
• Confident in front of the camera

Preferred

• A genuine love for dogs is a big plus 🐶