Responsibilities

• Create, schedule and publish engaging content across multiple social media platforms
• Support the delivery of B2C and B2B social media campaigns, including Meetings & Events and Corporate activity
• Manage social media enquiries, build engagement and deliver excellent online guest service
• Monitor, analyse and report on campaign performance, providing insights and recommendations
• Assist with website content updates and support wider digital marketing activities
• Research trends, competitor activity and new opportunities to keep our content fresh and effective
• Support influencer visits, content creators, events and special projects across the Collection

Requirements

• Strong knowledge of Instagram, Facebook, TikTok, LinkedIn and YouTube
• Excellent copywriting, communication and content creation skills
• Experience supporting social media activity within a hospitality, events, service-based or B2B environment
• Basic photography and videography skills with a keen eye for engaging content
• A creative, organised and analytical approach with the ability to spot emerging trends and opportunities
• Flexibility to attend events, content shoots and occasional out-of-hours activities when required

Preferred

• Experience using Canva, CapCut or similar content creation tools would be advantageous

Benefits

• Access to career development training from day one
• Discounts on food & beverage and hotel stays
• Discounted leisure membership
• Free GP virtual appointment service
• 24/7 wellbeing helpline
• NEST pension scheme
• Social Club
• Staff appreciation events
• Monthly and end-of-year awards