Responsibilities - Build content calendars from a brief using sharp platform and audience instinct - Suggest content pillars, formats, and trend-led angles with clear rationale - Collaborate with strategy and influencer teams to shape integrated rollouts - Lead day-to-day community management for your accounts - responses, escalations, sentiment monitoring - Spot moments of opportunity to engage in culture, proactively and reactively - Coach junior team on tone, escalation paths, and brand voice in community responses - Write platform-native copy that punches above its character limit - Direct light production (concepts, scripts, hooks) and brief design or video as needed - Maintain quality control across every asset that goes out under a client's handle - Read account dashboards weekly; spot what's working and surface insights Requirements - 2+ years in agency or in-house social teams Preferred - Experience mentoring junior staff or willingness to mentor - Experience with influencer partnerships or working closely with influencer teams - Strong cultural fluency and trend briefing ability Benefits - Competitive Base Salary - range from £30,000 - £33,500, based on experience, location and role fit. - Company bonus scheme up to 10% of salary based on personal & company performance - Hybrid remote working - Tuesday & Thursday in office - Monthly Wellness budget - Company pension scheme - Enhanced maternity, paternity, sick pay & health cash plan - Flexible hours: we allow our team to set their own time. We trust our team to get their work done on their schedule - Fast growing company and opportunity to grow with the team - Open-minded culture, welcoming thoughts and ideas to be shared - Working with charitable organisations to help raise funds and give back - Regular team socials - 25 days holiday allowance (plus the bank holidays)