Responsibilities

• Build content calendars from a brief using sharp platform and audience instinct.
• Suggest content pillars, formats, and trend-led angles with clear rationale.
• Collaborate with strategy and influencer teams to shape integrated rollouts.
• Lead day-to-day community management for your accounts - responses, escalations, sentiment monitoring.
• Spot moments of opportunity to engage in culture, both proactively and reactively.
• Coach junior team on tone, escalation paths, and brand voice in community responses.
• Write platform-native copy that punches above its character limit.
• Direct light production (concepts, scripts, hooks) and brief design or video as needed.
• Maintain quality control across every asset that goes out under a client's handle.
• Read account dashboards weekly; spot what's working and surface insights.

Requirements

• 2+ years inside agency or in-house social teams
• Properly social-native.
• You live on TikTok, Instagram, and YouTube the way other people live on email.
• A confident operator. Calendars, briefs, content production, reporting - you can run the day-to-day with minimal hand-holding.
• A community native. You know how to read a comment thread, escalate sensitively, and turn engagement into relationship.
• A sharp writer. Captions, hooks, ad copy, internal briefs - your writing earns attention because it's specific, not generic.
• Culturally fluent. You notice what's shifting in culture before the trend pieces catch up. You can brief teams on tone and narrative arc.
• Performance-curious. You read the dashboard, ask why, and have a view on what to try next.
• Detail-obsessed. No typos, no broken links, no off-brand assets going live on your watch.
• Calm under fire. Late asset deliveries, mid-campaign pivots, a community moment that needs handling - you stay steady.
• Ready to mentor. You're starting to take execs under your wing, give them feedback, and lift their craft.

Preferred

Benefits

• Competitive Base Salary - range from £31,000 - £35,000, based on experience, location and role fit.
• Company bonus scheme up to 10% of salary based on personal & company performance
• Hybrid remote working - Tuesday & Thursday in office
• Monthly Travel Budget
• Monthly Wellness budget
• Company pension scheme
• Enhanced maternity, paternity, sick pay & health cash plan.
• Flexible hours: we allow our team to set their own time. We trust our team to get their work done on their schedule
• Fast growing company and opportunity to grow with the team
• Open-minded culture, welcoming thoughts and ideas to be shared