Responsibilities
- Social Strategy & Planning: Support the full Brand and Communications function in planning and delivering social content aligned to firm-wide priorities.
- Content Creation & Campaign Delivery: Produce high-quality social content for campaigns, brand activity, employer branding and wider firm initiatives.
- Channel Management & Optimisation: Manage social media platforms and tools such as Sprout Social, LinkedIn Business Manager and employee advocacy platforms, ensuring the team maximises their features and capabilities.
- Stakeholder Engagement & Governance: Build strong relationships with partners, lawyers, PAs and marketing and business development colleagues, providing proactive, practical social media support.
- Measurement, Insight & Continuous Improvement: Drive measurable growth in social engagement, audience size and ROI; interpret performance data and translate insights into actionable recommendations to improve content and campaigns.
Requirements
- Proven experience delivering a range of social media and content projects in a complex, professional environment, with the confidence to work independently with senior stakeholders.
- A collaborative, creative mindset that drives innovation while maintaining strong adherence to brand guidelines.
- Professional, proactive and self-motivated, with strong problem-solving skills and the ability to manage competing priorities effectively.
- Confident and personable, with the ability to build strong relationships and communicate effectively across all levels of the organisation.
- Calm and resilient under pressure, with a solutions-focused approach to challenges.
- Strong understanding of content performance, with the ability to interpret data and translate insights into actionable improvements.
- Innovative and forward-thinking, with a keen eye for emerging trends and opportunities in social and digital content.
- Excellent project management, time management and organisation skills, with precise attention to detail including spelling, grammar and proofreading.
- Demonstrated experience in collaborating with stakeholders at all levels to drive successful outcomes and ROI.
- Strong experience creating organic content across LinkedIn, Instagram and TikTok, plus expertise in LinkedIn Business Manager for managing paid social campaigns.
- Ability to create and refine efficient processes that enhance productivity.
- Strong agency and stakeholder management skills, including developing clear briefs to ensure on-time, on-budget delivery.
- Approachable and effective communicator, skilled at translating technical concepts into practical terms and supporting colleagues across the business.
- Strong social listening, reputation monitoring and governance experience, with the ability to identify risks early and escalate issues appropriately.
- Strong process and workflow management skills (e.g. monday.com).
- Experience of using social media management tools, ideally including Sprout Social.
- Experience of using Adobe Creative Cloud suite, including Premiere Pro and Adobe Express.
- Strong experience with Microsoft Office products, particularly Word, Excel and PowerPoint.
Nice to Have
- None listed
Benefits
We offer competitive salaries and generous benefits. We value the health and wellbeing of our people and our wide range of initiatives and benefits support this.