Responsibilities

• Develop and lead the integrated Public Relations and Marketing strategy for both properties, ensuring alignment with business priorities and revenue objectives
• Drive awareness, consideration, and demand through impactful campaigns across paid, owned, and earned media channels
• Partner closely with Sales, Revenue, Operations, and Food and Beverage leaders to identify opportunities and deliver commercially focused initiatives
• Oversee digital marketing, content strategy, social media, website performance, email marketing, and brand storytelling
• Build and maintain influential relationships with media, journalists, content creators, luxury partners, and industry stakeholders
• Develop strategic partnerships, collaborations, and activations that strengthen brand relevance and drive engagement
• Lead brand positioning and creative direction across all guest facing communications and campaigns
• Oversee photography, videography, creative production, and content creation across both properties
• Manage agency partners and specialist suppliers, ensuring excellent execution, value, and return on investment
• Support reputation management and lead communication strategies during issues or crisis situations when required

Requirements

• Significant leadership experience within Public Relations, Marketing, Communications, or Brand Management
• Experience developing and delivering integrated marketing strategies for luxury, hospitality, travel, lifestyle, or premium consumer brands
• Strong understanding of paid, owned, and earned media disciplines
• Demonstrated success leading high performing teams and managing senior stakeholders
• Excellent commercial awareness with the ability to connect marketing activity to business performance
• Strong media relations experience and established industry networks
• Outstanding communication, presentation, and relationship building skills
• Experience managing agencies, external partners, and creative suppliers
• Strategic mindset combined with a hands on and collaborative approach

Benefits

• Highly competitive remuneration package
• Annual bonus opportunity
• Excellent training and leadership development opportunities
• Strong internal progression opportunities across the Four Seasons global portfolio
• Holiday entitlement increasing with service
• Company Sick Pay
• Life insurance while on duty
• Up to 20 complimentary nights at Four Seasons Hotels and Resorts worldwide, increasing with service, as well as heavily discounted rates at all properties
• 50% discount across UK Four Seasons food and beverage outlets from day one for up to four guests
• Complimentary meals while on duty