Responsibilities

• Lead the daily delivery of client campaigns in collaboration with Account Directors and the Management Team.
• Collaborate with internal and client teams to create and execute social strategies.
• Implement effective ways of working for client accounts, including briefings and overseeing the Accounts Team.
• Build long-term client relationships, anticipate needs, capture feedback, escalate issues, and identify growth opportunities.
• Ensure outputs align with client objectives and ongoing strategies.
• Oversee campaign reporting, translate results, and draw insights to drive improvements against KPIs.
• Coordinate influencer activity, including identifying creators, briefs, and liaison with clients.
• Line-manage 1–2 junior members and mentor their development.
• Provide senior leadership support across the wider agency and assist with new business pitches.

Requirements

• 5+ years of experience running marketing activity across key social and digital channels.
• Track record of delivering successful campaigns and projects.
• Experience managing various sizes of projects and multiple teams.
• Ability to develop junior team members.
• Ability to build and nurture strong client relationships.
• Experience in entertainment, arts & culture and brand organizations would be considered an asset.
• A strong understanding of paid social and the ability to communicate insights and recommendations from paid campaigns to clients.
• Experience managing influencer marketing activity.
• A commercial outlook and ability to identify opportunities for new business and/or upselling services to existing clients.
• Outstanding presentation and communication skills both externally and internally.
• Experience in scoping, budgeting, contracting and financial management of projects.
• Impeccable attention to detail and ability to be highly organized in a fast-paced environment.
• A passion for culture – to be part of it, shape it and create it.

Preferred

• Agency experience is preferred.

Benefits

• Hybrid work (combination of in-office and remote working)
• Access to our EAP platform
• Shortened working days = Wellness Wednesday finish at 3.30pm and Fridays at 5.30pm
• Birthday Day off
• Training and Development plans
• Cycle to work scheme
• Office closed over the Christmas holidays
• Private Pension
• Sabbatical opportunity
• Opportunities to attend concerts, live events, screenings and industry experiences
• Regular company socials
• Dog friendly office
• Inclusion and Diversity