Responsibilities

• Manage the proactive European People & Culture communications plan day-to-day, creating, editing content/copy and/or directing the agency to communicate positive stories, news, and milestones that are aligned to TJX Europe’s strategic priorities and that drive awareness, engagement, trust and advocacy with current and future customers and associates, as well as wider stakeholders
• Deliver proactive corporate communications plans, content and copy, in close partnership with Subject Matter Experts, to showcase TJX Europe’s People & Culture strategies and initiatives, to showcase TJX Europe’s commitments and build TJX Europe’s profile as a great place to work and shop
• Deliver People & Culture associate communications plans, content and copy, particularly for I&D, Wellbeing, and Corporate Responsibility & Sustainability to inform, inspire, involve and engage associates
• Execute, working closely with HR, CR, and Consumer Marketing, the internal and external annual calendar that delivers the tactics required to deliver against the corporate and associate strategies
• Deliver all associate engagement activity, including events, to support People & Culture goals and priorities, in particular for associate fundraising and donating, partnering with agencies and internal teams
• Partner with the Reputation and Communications Manager (Corporate) to incorporate all relevant People & Culture content into the corporate social media channel calendar, to enhance awareness and build TJX Europe’s reputation as both a great place to shop and work
• Partner with the Reputation and Communications Manager (Associate) to leverage the communications community for all People & Culture communications and events
• Review all relevant corporate disclosure documents, advising partners from a reputational point of view
• Track and evaluate activity against rigorous KPIs to demonstrate value and conduct ways of working reviews to enable continual learning
• Build an understanding of the People & Culture landscape to assist the Manager of Reputation & Communications in identifying opportunities and areas of risk

Requirements

• Proven experience in managing internal and external communications
• Experience in delivering effective integrated external and internal communications plans, content and events that inform, inspire, involve and engage associates and customers
• Strong experience leading agencies and partners to deliver successful events
• You must have the legal right to work in the country you are applying to.
• Highly effective communicator in English.
• Strong project management skills with a proven ability to effectively organise, plan and manage to tight deadlines
• Numerate and commercially astute, with a strong drive to deliver results and meticulous attention to detail
• Able to quickly build and nurture relationships at all levels
• Capable of questioning the status quo respectfully and positively while building credibility and trust
• Resilient, energetic and enthusiastic, with a passion for delivering results and fostering growth

Preferred

• Experience working within a multi-market, matrixed consumer brand is desirable
• Knowledge or experience of working in a European business
• Experience of delivering results through internal partners and agency partnerships

Benefits

• opportunities for growth, recognition and a competitive salary and benefits package.