Responsibilities

• Own the client relationships on your accounts - the trusted day-to-day contact they call first, and the one who steers the conversation when something needs steering
• Lead campaigns from the first idea through to the final report: creative thinking, activations, events and influencer collaborations as well as the press office and collating reviews
• Drive media relations and land coverage that matters - finding the angle, writing the pitch, selling it in and chasing it down - and oversee influencer sourcing alongside it
• Keep delivery on track: budgets, timelines, weekly actions, status reports and the client servicing that goes with a good relationship
• Mentor and manage the junior team
• Spot where existing accounts could grow, and pitch for new business alongside the founder and Account Director

Requirements

• You must come from a PR agency background. At least four years in consumer PR, currently at Account Manager level or above, ideally with food and drink, FMCG or lifestyle brands behind you.
• A strong media relations record and coverage you're proud of. Experience of campaigns that reach beyond the press office - activations, events, the kind of idea that earns attention rather than asks for it. Proven ability to run client relationships and lead projects without supervision; client servicing is central to this role, not an add-on. Commercial instinct - you notice where an account could grow, and you say so.

Benefits

• 25 days' holiday plus bank holidays, rising with length of service.
• Your birthday off (everybody deserves a day off to celebrate!)
• Flexible working: core hours are 10am to 4pm, and we consider hybrid, compressed hours, a four-day week and part-time arrangements at every level of the agency.
• Enhanced maternity, adoption and shared parental pay, plus fertility leave, pregnancy loss leave, neonatal leave and a menopause policy.
• Mentoring, industry tools and real investment in your development, with a proper conversation about where you want to be in a few years' time. This is a growing agency and the intention is to develop people into the next step rather than recruit over them.
• Full time or part time considered, minimum three days a week, based at Layer Marney Tower. You'll need your own transport. Holiday is pro-rated for part-time hours.
• Additional leave
• Bereavement leave
• Casual dress
• Enhanced maternity leave