Out- Of- Home Business Development and Growth Manager - HORECA
Crawley, Surrey, UK (On-site)
Posted 3 months ago
Top 1% of applicants do these two things.
The other 99% submit and hope. You're about to do something different.
Job Description
Location: Field Based (East of England)
Business Needs Car Provided- Full Driving License Required
Salary: Base of up to 36,000 annually depending on experience plus commission of up to 30% OTE
Some of our other fantastic benefits include:
- Competitive Commission bonus based on monthly and annual KPI’s.
- Generous pension scheme
- 12 flexible days on top of 25-day holiday entitlement
- 2 paid volunteering days
- A focus on personal development and growth
We’re excited to be recruiting for an Out- Of- Home Business Development and Growth Manager - HORECA role — a fantastic opportunity for someone looking to expand their Field Sales career journey. This is a permanent position, reporting into the OOH Sales Manager covering our East of England Region.
Driven by innovation, quality, and a passion for great coffee, Nespresso Professional has ambitious plans to grow its presence across the Out-Of-Home (OOH) sector across the UK & I sector. To support this mission, we’re looking for a resilient and motivated new team member to join our B2B HORECA team.
We are the Nestlé Nespresso SA Company and are proud to be one of the fastest growing operating units of Nestlé. Our passionate, entrepreneurial-minded team has transformed Nespresso into one of the world’s most trusted brands. We guarantee quality by taking a careful, thoughtful, and sustainable approach to how we produce and market our premium coffee capsules and machines.
We take pride in championing inclusion and diversity. We proudly signed the Business in the Community Race at Work Charter, are committed to Disability Confidence, and have been recognised as a Times Top 50 Employer for gender equality for three consecutive years. Additionally, we are a headline partner of Diversity and Inclusion in grocery.
Your impact
In this role, you’ll work cross functionally to drive sales growth, elevate customer experience, and enhance the visibility of the Nespresso Professional brand within the OOH channel. 50% of your role will be focused on new business and 50% focused on our existing partners.
Key responsibilities include:
- Tenacious Acquisition: Pursue and secure new HORECA and hospitality clients within targeted groups, driving our growth strategy forward.
- Maximise Brand Visibility: Ensure our brand shines brightly in the HORECA channel through strategic customer acquisition, impactful contracts, and optimal machine placements.
- Cultivate Relationships: Forge and nurture strong relationships with both new and existing customers to cross sell, upsell and boost overall sales and loyalty.
- Build Your Pipeline: Actively create a robust pipeline of sales opportunities through cold calling, networking, emails, events, and industry-specific fairs.
- Engage and Educate: Conduct on-site coffee tastings and training sessions to captivate prospects and enhance customer experience.
To thrive in this role, you’ll bring previous hospitality customer-facing experience, selling premium products and have a strong understanding of what excellent customer service looks like. This opportunity is ideal for someone with a genuine entrepreneurial nature and approach challenges with a can-do attitude, never backing down from a goal.
Other key attributes will include:
- Have a deep understanding of hotels, restaurants, and the hospitality landscape, coupled with a passion for coffee.
- Bring previous experience from a results-oriented environment where hitting targets is second nature.
- Showcase extensive skills in new business development, with a proven track record of success.
- Develop and maintain strong business partnerships that foster growth and collaboration within a new and existing account base.
- Demonstrate a steadfast dedication to customer support and satisfaction through exceptional account management.
- A full driving licence is required for this role.
- Thrive in an autonomous environment, taking initiative to drive your success.
- Possess strong consultative and solution-selling skills to meet customer needs effectively.
What You Need To Know
Advert posting date: 19th May 2026
Advert closing date: 2nd June 2026
We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don’t delay in submitting your application.
At Nestlé, our values are rooted in respect and we believe that embracing diversity and fostering an inclusive environment allows everyone to reach their full potential and drives innovative thinking. We strongly encourage applications from individuals of all gender identities, ethnic backgrounds, those with disabilities, parents, carers and members of the LGBT+ community. Please let us know if we can provide accommodations to ensure your full participation in the application process.
To find out more about Nestle’s commitment to DEI: Nestlé's Commitment to a Diverse and Inclusive Workplace.
To find out more about your recruitment journey with Nestle: Recruitment Journey | Nestlé UK & Ireland.
#Nespresso
Coffee is at the heart of everything we do, and consumer satisfaction is why we do it. Our story started with one simple idea: everyone should be able to make the perfect cup of coffee at home. Something we still believe today, which is why we think delivering the highest quality coffee, sip after sip, is so important. To achieve this, we continuously strive for innovation. Our coffee experts look for the world’s most exclusive coffees, and create new and exciting blends through a very strict coffee selection process. We create exceptional coffee experiences by continuously reinventing our coffee system, and the way coffee lovers can enjoy our coffee, transforming coffee culture on a global scale. We are committed to making a positive impact. We source our coffee from unique regions, working in partnership with over 110 000 farmers through our Nespresso AAA Sustainable QualityTM program around the world. We help them achieve high certification standards – for example in water management, biodiversity and fair worker treatment – through our long-term partners Rainforest Alliance and Fairtrade international. At Nespresso, we offer personalized services to our Club Members: from delivery and repair to customer care and recycling systems. We are in direct contact with coffee lovers through our e-commerce platform, boutiques and social media, allowing us to anticipate and cater to their every need. We also provide a full range of machines and coffees to meet the specific needs of the world’s most foremost hotels, restaurants and business customers. Our business Solutions enable your company to offer the perfect cup of coffee to your employees, clients and customers, every time. Nespresso is not just coffee. It’s a genuine experience that combines perfection and pleasure, simplicity and aesthetics. Learn more, visit http://www.nestle-nespresso.com/
